NOW Broadband
NOW Broadband, well-known for its standalone service, now has broadband and TV packages that could be more affordable than add-ons. Discover more about its speeds, network coverage and prices, plus explore NOW Broadband offers with Compare the Market to see if you could find a better deal.
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What is NOW Broadband?
A subsidiary of Sky, NOW Broadband offers mostly fixed-term contracts lasting 24 months. Customers can also bolt on various TV channels to their broadband packages through the company’s ‘Memberships’ option.
With fibre broadband deals plus TV packages that can include entertainment, sports, movies and kids' channels, NOW Broadband has more than 2 million UK users.
Key features of NOW Broadband include:
- Broadband and TV bundles
- Flexible passes offering Sky channels including sports, films and original content
- Full fibre connectivity up to 300Mbps
- No credit checks
How good is NOW Broadband?
NOW Broadband offers download speeds from 75Mbps to 300Mbps which allow activities such as streaming and online gaming.
The faster the speed offered by your package, the more reliable its performance across multiple devices in your home. Its full-fibre packages are available to just over half (51%) of UK homes.
NOW TV bundles
Choosing a NOW TV Membership to go with your broadband subscription gives you access to various Sky channels, which might include:
- Exclusive original programming
- Live shows
- HBO boxsets
- Sky Cinema
- Sky Sports
- US reality TV (Hayu)
What are NOW Broadband prices like?
NOW Broadband is competitively priced, with packages starting at £24 a month for Full Fibre 75 and increasing to £31 a month for Full Fibre 300.
NOW Basics, its social tariff broadband, costs £20 a month.
See if you could save on broadband through our comparison tool.
What speeds can I expect with NOW Broadband?
Here’s an idea of how fast your internet could be:
| Package | Download speed | Upload speed |
| Basics | 35Mbps | 9Mbps |
| Full Fibre 75 | 75Mbps | 16Mbps |
| Full Fibre 100 | 100Mbps | 18Mbps |
| Full Fibre 300 | 300Mbps | 40Mbps |
The broadband speed you need for your home depends on how you use the internet. Faster speeds will be necessary for data-heavy activities such as high-resolution 4K streaming and online gaming.
Compare how fast your current internet is versus NOW Broadband:
Test your broadband speedCan I get NOW Broadband in my area?
NOW Broadband is on the BT-owned Openreach network, which has 99% UK coverage, although its full-fibre broadband is only available in about half of all homes.
To see if NOW Broadband is available where you live, enter your postcode:
Compare NOW Broadband deals near youNOW Broadband setup
NOW Broadband routers should arrive pre-configured and ready to use.
Simply connect the microfilter – a small box allowing you to use broadband and telephone at the same time - to your phone socket, and then plug in the router. Your new connection should be up and running in a few minutes.
Bear in mind that a £9.95 setup fee may be required and that any non-standard installation costs extra.
NOW Broadband customer service
You can get help with NOW Broadband queries via:
Live chat
Real-time assistance every day from 8am until midnight.
Phone
For NOW Broadband customers, phone support is available every day from 8am-8pm.
Online guides
NOW’s Help Centre has a range of useful step-by-step guides and answers to common broadband questions.
Call 0330 332 3050.
Frequently asked questions
Does NOW Broadband use Openreach?
Yes. Some 99% of UK households can connect to the internet via BT-owned Openreach networks, even in rural areas, and should get reliable service.
Do I need a landline with NOW Broadband?
NOW Broadband typically requires a landline, unless you have full fibre.
For full-fibre NOW Broadband customers, Sky Talk offers digital calls. However, this isn’t available if you don’t have a mobile signal or still use your existing landline for calls.
How do I cancel NOW Broadband?
You can cancel NOW Broadband via your online account.
Alternatively, email [email protected].
If you’re still partway through your contract and cancel before the minimum term ends, it could result in an early termination fee. Any outstanding charges typically reflect how long is left on the agreement.
How do I contact NOW Broadband?
You can get in touch via:
Live chat
This is readily available to all customers on NOW's website.
Phone
NOW’s phone number is 0330 332 3050. Lines are open every day from 8am-8pm.
Remember to sign into your NOW account beforehand so its team can identify the issue more quickly. It doesn’t offer over-the-phone support for any TV issues, only for broadband.
Need help to choose the right broadband deal?
Take a look at some of our guides:
