Do all insurance providers charge for paper documents?
In a word – no. Your terms and conditions should make it clear if there are any additional fees for sending you a paper copy of your agreement or for reprinting it. If they do charge you for it, they should explicitly state what those charges are.
Not all insurance providers follow the same rules when it comes to charging you for paper copies. Some may only charge you for reprints and while others won’t charge you for the actual document, they do expect you to cover the postage if you want it delivered first class or by special delivery (but second class may be free with some insurance providers).
The fees themselves. Some insurance providers won’t charge if customers don’t have the facility to print off documents themselves. Others don’t charge you at all for sending documents through the post.