Compare quotes for AXA car insurance today.
Why get car insurance from AXA?
AXA has been providing insurance round the world for over 60 years, growing to become a leader in both car insurance and home insurance. The company also provides travel, landlord, business, van and health insurance.
Today, AXA offers comprehensive and third-party car insurance policies, with a wide range of features as standard, as well as optional extras. In 2021, AXA paid out on 99.7% of car insurance claims.
AXA car insurance covers child car seats up to £300, and audio and satnav equipment will be repaired or replaced up to £1,000 if they’re damaged by theft or fire.
AXA also offers cover for electric cars, including the battery and loss or damage to charging cables, as well as cover in case someone is injured by tripping on the cable while you’re charging the car.
How to contact AXA
To find out how to manage your policy online or to contact AXA for help, head to the contact us page where you’ll be directed to the right department.
To make a claim, just answer a few questions online and then you’ll be given options to get help and support, or to help you make or track a claim.
What types of car insurance can I get with AXA?
AXA offers comprehensive and third-party fire and theft insurance on two levels. For your essential needs, AXA car insurance covers:
- Losses incurred through theft and fire, and injury to others
- Child seat repair or replacement up to £300
- Sat nav and audio equipment cover up to £1,000
- 90-days European cover
- A lifetime guarantee on repairs.
Optional extras available include:
- Breakdown cover
- Courtesy car support
- Legal expenses cover
- No-claims discount protection.
AXA’s multi-car insurance offers a 15% discount for each additional car registered at the same address. Unfortunately, Compare the Market doesn’t currently offer a comparison service for multi-car insurance. But we’re a great place to start if you want to compare separate car insurance policies.
For extra peace of mind, AXA 5* comprehensive car insurance includes:
Uninsured drivers promise
If you’re involved in a claim involving an uninsured driver, your no-claims discount and excess will be reinstated, as long as you weren’t at fault.
Personal accident cover
Up to £5,000, depending on the cover level you choose.
Windscreen repair
Windscreen repair or replacement by AXA-approved car repairers.
Key cover**
If your car keys are lost, damaged or stolen, or your locks are damaged.
Courtesy car
Courtesy car cover comes as standard with AXA Plus and is available as an extra with AXA Car Insurance.
Personal belongings cover
Up to £1,500 depending on the level of cover you choose.
**Please note: AXA 3* comprehensive car insurance doesn’t include key cover.
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Rated excellent on Trustpilot
Rated Excellent by 46,646 people[2]
[1] Correct as of September 2024.
[2] As of October 1st 2024, Compare the Market had an average rating of 4.8 out of 5 from 52,401 people who left a review on Trustpilot. The score 4.8 corresponds to the Star Label ‘Excellent’.
What Defaqto star ratings do AXA car insurance policies get?
AXA Car Insurance is Defaqto rated 3-star, while AXA Plus cover has a 5-star Defaqto rating.
How well is AXA insurance reviewed on Trustpilot?
At the time of writing, AXA had a rating of 4.3 on Trustpilot based on reviews on both their car insurance and home insurance products. See AXA’s current Trustpilot rating.
Frequently asked questions
Can I cancel a policy with AXA car insurance?
Yes. If you cancel within 14 days of the policy start date, you’ll just be charged for the days you were covered. After that, you may be charged a cancellation fee of £52.50 to cover the costs of setting up the policy.
In most cases, you can cancel your policy via your AXA account. Click on ‘cancel’ and all the information you need is there.
Who underwrites policies from AXA car insurance?
AXA car insurance is underwritten by AXA Insurance UK PLC.
Is it possible to add other drivers to an AXA car insurance policy?
You can add other drivers to your policy completely online using your AXA account. It’s free to do this. If you add another driver over the phone, you’ll be charged a £10 admin fee.
Does AXA offer black box insurance?
No, AXA doesn’t offer telematics cover.
Does AXA offer temporary cover?
You can add a temporary driver to your AXA car insurance online through your account. You can also add a temporary driver by phone, but there will be a £10 admin fee.
Does AXA offer pay-as-you-go car insurance?
No, AXA doesn’t offer pay-as-you-go insurance.
Does AXA offer van insurance?
AXA van insurance includes cover for broken windscreens, mis-fuelling, medical expenses and personal belongings.