You could be protected by using a credit card online
If you pay for goods or services with a credit card – for something that costs between £100 and £30,000 – your purchase could be covered under Section 75 of the Consumer Credit Act. Under this act, your credit card provider has equal responsibility with a seller if anything goes wrong after you’ve bought something.
Your card provider typically has to refund you if:
- Your items don’t get to you
- You buy something faulty or damaged and a refund or replacement isn’t available
- A firm goes into administration before providing what you’ve paid for.
Remember to read the terms of your credit card provider prior to making a purchase if you’re in any doubt about what might or might not be covered.