Contact your energy supplier

Need to speak to your energy supplier but can’t find their contact details anywhere? We’ve put together a useful directory of numbers to help you out. 

Need to speak to your energy supplier but can’t find their contact details anywhere? We’ve put together a useful directory of numbers to help you out. 

Sofia Hutson
From the Energy team
4
minute read
Do you know someone who could benefit from this article?
Posted 18 OCTOBER 2021

Who is my energy supplier? 

If you don’t know who your energy supplier is, there a few things you can do to find out. There are different methods for electricity and gas, so let’s go through who you need to contact. 

Who is my electricity supplier?

To find out who your electricity supplier is, you’ll want to contact your region’s distribution network operator (DNO). While they don’t supply your energy, they should be able to help you find out who does. Just look for your region’s DNO below:

North Scotland
Scottish and Southern Electricity Networks:
0800 048 3516

Central & Southern Scotland
SP Energy Networks:
0800 092 9290

North East England & Yorkshire
Northern Powergrid:
0800 011 3332

North West England
Electricity North West
0800 195 4141

Merseyside, Cheshire, North Wales and North Shropshire
SP Energy Networks
0800 001 5400

The Midlands, South Wales and South West England
Western Power Distribution
0800 6783 105

South East England, East of England and London
UK Power Networks
0800 029 4285

Southern England
Scottish and Southern Electricity Networks: 
0800 048 3516

Northern Ireland
Northern Ireland Electricity Networks:
03457 643 643

Republic of Ireland
ESB Networks:
00353 21 2386555

If you’re not sure which region you fall under, you can use the Energy Networks Association postcode search tool.

Who is my gas supplier?

To find out who your gas supplier is, there are two things you can do:

  • The easiest way is to use the Find My Supplier website, which lets you enter your postcode to find out who supplies your gas.
  • Alternatively, you can call 0870 608 1524 for the national meter helpline. Calls to this number are charged.

Who do I contact if my energy supplier goes bust?

If your energy supplier goes bust, you won’t need to contact anyone. Ofgem, the UK’s energy regulator, has protective measures in place for customers of suppliers gone bust. They’ll arrange for your tariff to be transferred to a new supplier, with no disruption to your energy.

However, once the transfer is complete, you’ll usually be placed on your new supplier’s standard variable tariff, which is usually its most expensive. This means you’ll probably want to contact them to move onto their cheapest tariff. Unfortunately, during the current energy pricing crisis, there are no truly ‘good’ deals currently available.

Find out more about what happens if your energy supplier goes bust.

Need to contact your energy supplier?

If you need to contact your energy supplier, check out our useful energy supplier directory to find the contact details you need.

If you’ve recently switched energy supplier with us and have some questions about your energy switch, our team of energy experts are available on 0800 093 6831.

Contact your energy supplier                              

Affect Energy 0330 606 2675 

Avro Energy 0330 606 2675

Better Energy 0115 846 0438

Bristol Energy 0808 281 2222

British Gas 0333 202 9802

Budget Energy 0800 012 1177

Bulb 0300 303 0635

Cardiff Energy 0292 225 0340

Co-operative Energy 0800 954 0693

Daligas 0800 111 4568

0333 103 9575

E.ON 0345 052 0000

Ebico 0800 028 6699

Economy Energy 0333 103 9053

Ecotricity 0345 555 7100

EDF Energy 0800 096 9000

Electric Ireland 0345 600 5335

EnergySW 0800 408 6716

ENGIE 0800 280 8000

ENSTROGA 0115 857 2572

Entice Energy 0330 403 0040

Extraenergy 0800 953 4774

Fairerpower 0800 408 6701

first:utility 0192 632 0700

Fischer Energy 0800 103 2769

Flow Energy 0800 092 0202

GB Energy Supply 0800 644 4451

Gen4U 0127 497 3039

Glide 0333 666 5555

GnERGY 0125 249 4141

Good Energy 0800 254 0000

Green Energy UK 0192 048 6156

Green Network Energy 0800 520 0202

Green Star Energy 0800 161 3650

Iresa 0115 727 0982

iSupplyEnergy 0330 202 0298

LECCY 0800 023 4171

London Energy 0208 803 1322

M&S Energy 0345 078 3208

Npower 0800 073 3000

Octopus Energy 0808 164 1088

Ovo Energy 0800 599 9440

Peterborough Energy 0800 408 6706

PFP Energy 0177 239 5777

Powershop 0800 009 3719

Robin Hood Energy 0800 030 4567

Sainsbury's Energy 0333 202 9816

ScottishPower 0800 027 0072

So Energy 0330 111 5050

Solarplicity 0333 004 4666

Southend Energy 0800 408 6711

Spark Energy 0345 034 7474

SSE 0345 071 9710

SSE Atlantic 0345 026 0657

SSE Scottish Hydro 0345 071 9710

SSE Southern Electric 0345 071 9710

SSE Swalec 0345 071 9710

The Energy Deal 0800 028 1020

Tonik 0333 344 2686

Toto Energy 0333 210 7070

Utilita 0330 333 7442

Utility Warehouse  0333 777 0777

White Rose Energy 0800 022 3553

Zest4 0161 956 3300

Can't find your supplier?

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