Contact your energy supplier
Need to speak to your energy supplier but can’t find their contact details anywhere? We’ve put together a useful directory of numbers to help you out.
Need to speak to your energy supplier but can’t find their contact details anywhere? We’ve put together a useful directory of numbers to help you out.
Who is my energy supplier?
If you don’t know who your energy supplier is, there a few things you can do to find out. There are different methods for electricity and gas, so let’s go through who you need to contact.
Who is my electricity supplier?
To find out who your electricity supplier is, you’ll want to contact your region’s distribution network operator (DNO). While they don’t supply your energy, they should be able to help you find out who does. Just look for your region’s DNO below:
North Scotland
Scottish and Southern Electricity Networks:
0800 048 3516
Central & Southern Scotland
SP Energy Networks:
0800 092 9290
North East England & Yorkshire
Northern Powergrid:
0800 011 3332
North West England
Electricity North West
0800 195 4141
Merseyside, Cheshire, North Wales and North Shropshire
SP Energy Networks
0800 001 5400
The Midlands, South Wales and South West England
Western Power Distribution
0800 6783 105
South East England, East of England and London
UK Power Networks
0800 029 4285
Southern England
Scottish and Southern Electricity Networks:
0800 048 3516
Northern Ireland
Northern Ireland Electricity Networks:
03457 643 643
Republic of Ireland
ESB Networks:
00353 21 2386555
If you’re not sure which region you fall under, you can use the Energy Networks Association postcode search tool.
Who is my gas supplier?
To find out who your gas supplier is, there are two things you can do:
- The easiest way is to use the Find My Supplier website, which lets you enter your postcode to find out who supplies your gas.
- Alternatively, you can call 0870 608 1524 for the national meter helpline. Calls to this number are charged.
Who do I contact if my energy supplier goes bust?
If your energy supplier goes bust, you won’t need to contact anyone. Ofgem, the UK’s energy regulator, has protective measures in place for customers of suppliers gone bust. They’ll arrange for your tariff to be transferred to a new supplier, with no disruption to your energy.
However, once the transfer is complete, you’ll usually be placed on your new supplier’s standard variable tariff, which is usually its most expensive. This means you’ll probably want to contact them to move onto their cheapest tariff. Unfortunately, during the current energy pricing crisis, there are no truly ‘good’ deals currently available.
Find out more about what happens if your energy supplier goes bust.
Need to contact your energy supplier?
If you need to contact your energy supplier, check out our useful energy supplier directory to find the contact details you need.
If you’ve recently switched energy supplier with us and have some questions about your energy switch, our team of energy experts are available on 0800 093 6831.
Contact your energy supplier
Affect Energy 0330 606 2675
Avro Energy 0330 606 2675
Better Energy 0115 846 0438
Bristol Energy 0808 281 2222
British Gas 0333 202 9802
Budget Energy 0800 012 1177
Bulb 0300 303 0635
Cardiff Energy 0292 225 0340
Co-operative Energy 0800 954 0693
Daligas 0800 111 4568
E 0333 103 9575
E.ON 0345 052 0000
Ebico 0800 028 6699
Economy Energy 0333 103 9053
Ecotricity 0345 555 7100
EDF Energy 0800 096 9000
Electric Ireland 0345 600 5335
EnergySW 0800 408 6716
ENGIE 0800 280 8000
ENSTROGA 0115 857 2572
Entice Energy 0330 403 0040
Extraenergy 0800 953 4774
Fairerpower 0800 408 6701
first:utility 0192 632 0700
Fischer Energy 0800 103 2769
Flow Energy 0800 092 0202
GB Energy Supply 0800 644 4451
Gen4U 0127 497 3039
Glide 0333 666 5555
GnERGY 0125 249 4141
Good Energy 0800 254 0000
Green Energy UK 0192 048 6156
Green Network Energy 0800 520 0202
Green Star Energy 0800 161 3650
Iresa 0115 727 0982
iSupplyEnergy 0330 202 0298
LECCY 0800 023 4171
London Energy 0208 803 1322
M&S Energy 0345 078 3208
Npower 0800 073 3000
Octopus Energy 0808 164 1088
Ovo Energy 0800 599 9440
Peterborough Energy 0800 408 6706
PFP Energy 0177 239 5777
Powershop 0800 009 3719
Robin Hood Energy 0800 030 4567
Sainsbury's Energy 0333 202 9816
ScottishPower 0800 027 0072
So Energy 0330 111 5050
Solarplicity 0333 004 4666
Southend Energy 0800 408 6711
Spark Energy 0345 034 7474
SSE 0345 071 9710
SSE Atlantic 0345 026 0657
SSE Scottish Hydro 0345 071 9710
SSE Southern Electric 0345 071 9710
SSE Swalec 0345 071 9710
The Energy Deal 0800 028 1020
Tonik 0333 344 2686
Toto Energy 0333 210 7070
Utilita 0330 333 7442
Utility Warehouse 0333 777 0777
White Rose Energy 0800 022 3553
Zest4 0161 956 3300
Can't find your supplier?
Sorry! We do our best to keep up, but sometimes suppliers join the market faster than we can update the list. If you can’t see your supplier here, contact our switching support team and they’ll be able to help.