1. What type of energy your bill includes
This section shows whether you have electricity, gas or both (dual fuel). If you have both, it will be divided into electricity charges and gas charges.
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What information do I need to switch supplier?
All the information you need to switch can be found on your bill. Typically, this will include:
- The name of your existing supplier
- The name of your current tariff
- Whether you pay your bills monthly or quarterly
- Your energy consumption in kilowatt hours (kWh) or pounds
Even if your bill seems complicated, the actual process of switching energy suppliers is very simple and straightforward.
The whole process is also backed by the Energy Switch Guarantee, which is a promise that changing supplier will be swift and painless. Some changeovers happen in just 17 days.
Our guide below shows you where you can find this information on your E.ON bill:
2. The name of your energy supplier
In this case, E.ON.
3. The name of your current tariff
This section shows the name of your energy tariff. In this example the tariff is called ‘E.ON EnergyPlan’. When using our energy supplier comparison tool, you’ll find your tariff from our drop-down list. If you can’t find the exact name, then pick one that’s closest to your current tariff.
4. If you're switching electricity, do you have an Economy 7 meter? You can miss this section if you’re only interested in comparing gas
If you do have an economy 7 meter, you should have two sections to your electricity bill - one for the day and one for the night. In this example the bill payer doesn’t have an economy 7 meter.
5. Do you have an Economy 7 meter?
Another way to see if you have an Economy 7 meter is to look at your electricity supply number. An Economy 7 meter should have a 02 in the top second box.
In this example, the box has 01, so it isn’t an Economy 7 meter.
6. How do you pay for your energy?
Which payment method do you use - monthly or quarterly direct debit, payment on receipt of your bill, or payment meter?
7. How much energy do you use?
This section will show your estimated usage over the last 12 months in kWh.
8. What date does your tariff end on?
This shows the date your tariff is due to end. Ofgem’s Fair Treatment Standards now mean that your energy supplier can’t charge you an exit fee if you decide to switch and have less than 49 days to go until the end of your fixed term tariff. In this example, the tariff has no end date.
9. How much is the Exit Fee?
This will show you the exit fee you’ll be charged if you decide to switch more than 49 days before your tariff is due to end.
Take a moment to consider this, as the amount you’ll be saving by switching may be more than the exit fee, so it might be worth paying anyway. In this case, there is no exit fee if you switch supplier. We take account of any exit fees that we are aware of when calculating your savings in our comparison tool to help keep things simple.
10. What’s my balance?
Finally, in order to switch you’ll need to pay off any remaining balance from your bill. But don’t worry, you can pay this once you’ve switched.
Part of the switch process involves a meter reading on the day of the switch. If you’re in debit you’ll be sent a final bill from your old supplier. If you’re in credit you should receive a refund for the remaining amount owed to you.
Why is my E.ON bill so complicated?
E.ON aren’t purposely trying to make life more complicated. It’s just their bills contain a lot of detailed information. But it’s all there to give customers greater visibility of tariffs, usage and cost. And ultimately this information can help you find a better deal.
Why are my E.ON bills so expensive?
Like all energy suppliers, E.ON also need to factor in other direct costs such as administration charges, government tax obligations and the actual cost of delivering gas and electricity to your home.
Can I reduce my E.ON energy usage?
There are many steps you can take to make a more energy efficient home. Even the smallest changes can help such as:
- Turning off appliances instead of leaving them on standby
- Using energy efficient lightbulbs and turning them off when you leave a room
- Turning down the thermostat by just one degree
- Taking short showers instead of filling up the bath
Check out our energy-saving tips for more ways to cut down your energy usage at home.
Should I cancel my E.ON contract and switch supplier?
Now you know how easy it is to switch energy suppliers, it’s certainly worth shopping around to see if you can get a better deal. If you have to pay an exit fee, just make sure that the savings are worth it before you switch.
Our data reveals that 50% of customers could save up to £345** on their dual fuel energy costs by switching energy suppliers.
**Where a saving can be achieved 50% of people could achieve a saving of £345.00 on their dual fuel energy costs based on Compare the Market data in February 2020.
Why should I compare energy?
Like all energy suppliers, E.ON are bound by Ofgem rules to tell customers about their own cheaper tariffs. But who’s to say you couldn't find a better deal somewhere else?
Comparing with us could be the best way to find a cheaper deal. Compare energy deals in minutes to see if you can save.