And what about my bills?
There are two types of bills – estimated bills and accurate bills. Estimated bills are where your provider has approximated the reading on your meter and charged you based on that – this could be lower than what you’ve actually used and will result in you being charged less. While being charged less is great news, once your meter reading’s been taken and an accurate assessment’s been made, your bills will increase to reflect that.
You should be able to spot whether a bill’s estimated or not as it should show an ‘e’ or ‘estimate’ next to the reading on your bill. If you want an accurate measurement and cost of what you actually used, send your supplier monthly meter readings.
Your bill should make it clear for what period you’re being billed for and how many units of energy you’re being charged for. Suppliers as a rule have to inform you if you could switch to a cheaper tariff, this is probably in small print on your bill, so it’s definitely worth reading carefully.
Your recent bills will also have come with a QR code (a square box that looks pixelated) this is unique to you and that code contains information about what tariff you’re on and your usage details. If you scan that using our Snapt app, in minutes you can have a list of best prices, alternative tariffs and providers at your fingertips based on your previous energy use. Simply follow the onscreen instructions if you decide to switch there and then.