Find our best gas suppliers
Energy suppliers track details of complaints they receive and how fast they deal with them. Given, we’re usually only likely to contact our supplier when there’s a problem, this gives us a good idea about how well they look after their customers.
Wouldn’t you like an electricity supplier who offers the best customer service while doing so at the best prices? If you’re looking to see how gas suppliers measure up, Citizens Advice publishes energy supplier performance data, which you can find below, on the comparethemarket.com results page (where you can find a star rating) or through their website . This could help you to choose the best gas supplier for you.
The table shows weighted complaints against energy companies made to the following independent bodies: Citizens Advice Consumer Service, The Extra Help Unit and Ombudsman Services: Energy. Weightings are allocated to reflect the seriousness of the complaint and the time and effort spent by the consumer to get their problem resolved.
So you can see that SSE has consistently ranked the best in terms of customer service this year, followed by EDF Energy and E.