Should I cancel my npower contract and switch supplier?
Ultimately, it’s up to you, but if there are savings to be made, it’s definitely worth considering. npower is bound by Ofgem rules to tell customers about their own cheaper tariffs. But who’s to say you won’t find a better deal elsewhere? It's worth comparing to see which are the cheapest available tariffs on the market. But if you'll have to pay an exit penalty, just make sure that any savings will be worth it.
To help you, we take exit fees (where we know them) into account when calculating savings. You can also switch to a cheaper tariff with the same supplier online.
And switching doesn’t just have to be about money. It could also be about getting a better customer service or choosing a supplier that actively sources renewable energy.
If you do switch, remember you’ll have the backing of the Energy Switch Guarantee which is a promise that changing supplier will be swift and painless. Some changeovers happen in just 17 days.