Should I cancel my npower contract and switch supplier?
Ultimately, it’s up to the bill payer whether or not they choose to switch supplier – but there are some very real savings to be made by doing so. But switching doesn’t just have to be about money, it could be about getting better customer service; or choosing a supplier that actively sources renewable energy.
One thing you should always think about before switching, is whether there are any exit fees for the tariff you’re on. If you’re not sure, then you can find this information on your npower bill in the ‘About your tariff’ section. If there is a fee, then consider whether it’s worth paying – doing so could cancel out any savings made by switching. If that’s the case, it might be worth waiting for your letter of notice which you should receive between 42-49 days of your fixed tariff ending. Once you’re within the last 49 days of your fixed tariff, a supplier can’t charge you for leaving.