Supplied, actual and estimated meter readings on your bill
Your bill is calculated either from a meter reading or an estimated meter reading. If it’s estimated, suppliers usually send round a meter reader once or twice a year or ask you to supply the reading, then send through an actual bill.
- If you supplied the meter reading there’ll be a ‘C’ or ‘your reading’ beside the meter reading on the bill
- If someone came to read the meter, then the reading on the bill will be marked ‘actual’
- If the bill is based on an estimate there will be an ‘E’ or ‘estimated’ next to the figure
If your bill is based on an estimated reading, it might not be accurate. If it seems particularly high, contact your supplier and give them an accurate reading of your meter. It could result in a recalculation.
Good news though – if you opt for a smart meter you can say goodbye to estimated bills as your meter reading will always be up to date.