Warm Home Discount Scheme

In an effort to help those of you who may struggle with high energy prices, energy suppliers could cut £140 off your electricity bill through the Warm Home Discount Scheme.

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This government scheme is designed to help you during the winter when energy bills can be the highest. You won’t receive a payment – it’s a one-off discount on your winter electricity bill, usually between the September and March period. The scheme started in 2015 and while the 2015/2016 period has closed, the government has confirmed that it is set to continue this year. Some suppliers have already opened their 2016 registration.

Am I eligible?

You qualify for the discount if all of the following apply:

• your electricity supplier is part of the scheme

• your name (or your partner’s) is on the bill

• you are getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

What if I’m not eligible?

If you don’t meet the above criteria, you may be able to apply directly to your electricity supplier for help. For example, you might still qualify if you don’t get the Guarantee Credit element of Pension Credit but you’re on a low income or you get certain means-tested benefits.

Also, you may be able to get the discount on your gas bill instead, if your supplier provides you with both gas and electricity. Contact your supplier to find out.

Warm Home Discount

What if I use a pre-pay meter or pay-as-you-go electricity meter?

You could also qualify for the discount. You should speak to your electricity supplier to find out how you’ll get the discount if you’re eligible – it could be that you receive a voucher to top up your meter.

Warm Home Discount

If you qualify for the discount, you’ll get a letter in the post. This will confirm that your Warm Home Discount will be automatically deducted from your electricity bill.

Your supplier uses information from the Department for Work and Pensions to identify who is eligible.

What happens if I switch supplier?

If you change energy supplier before the Warm Home Discount scheme is paid, you may no longer be eligible for the rebate under the your original supplier’s Warm Home Discount Scheme.

Instead, you might need to apply to your new supplier for a rebate under their Warm Home Discount Scheme. Eligibility criteria might differ between suppliers, so it’s best to be sure of the details before switching.

What if you haven’t received a letter but think you may be eligible?

You can call the Government’s Warm Home Discount Scheme team on 0345 603 9439, Monday to Friday, 8:30am to 4:30pm to find out more.

Warm Home Discount