How do I claim for the Warm Home Discount?
If you’re getting the Guarantee Credit element of Pension Credit, you should receive a letter by 7 December 2018 to confirm that you qualify. Your energy supplier will then automatically add the discount to your energy bill before the end of the March 2019. There’s no need to apply, as the process is automatic.
If you don’t receive a letter but you think you may be eligible, you can contact the Warm Home Discount Team on 0800 731 0214 Monday to Friday, 8.30am to 4.30pm.
If you’re on a low income, you’ll need to contact your energy supplier directly to find out if you’re eligible and how to apply. The name of your supplier will be on your energy bill.
Be aware that most energy suppliers offer the discount on a ‘first come, first served’ basis and numbers are limited, so it’s important to apply early.
Contact your energy supplier to find out more.