What makes an energy provider the best?
That’s really down to what you value. For some it’ll be price all the way and no amount of poor customer service, botched up bills or endless listening to ‘on hold’ music will ever detract from that. But you might be someone who regards good customer service as most important and therefore that’s the deciding factor for you.
As a customer you might think you’re limited as to who supplies your energy, but that’s not necessarily the case – you do have a choice and it seems more of you are making the brave decision to switch supplier. Pretty much everyone’s heard of the ‘big six’ (British Gas, EDF, EON, npower, SSE and Scottish Power) but you’ve actually got a choice of over 35 electricity suppliers and 39 gas providers – that should give even the fussiest of customers enough choice.