How do I claim for Winter Fuel Payment?
If you’ve not had the Winter Fuel Payment before, or any of your circumstances have changed, you’ll need to make a claim. You can do this by phone or by downloading the claim form from the Gov UK website.
Claiming by phone
The Winter Fuel Payment Centre is available Monday to Friday, 8am to 6pm, on 0800 731 0160.
Make sure you have your National Insurance number and bank details to hand before you call.
Claiming by post
You can request a claims form by calling the above number, or you can download it and print it out. Once you’ve filled out the form, you’ll need to send it to:
Winter Fuel Payment Centre
Mail Handling Site A