Bundled rewards Terms and Conditions

Bundled rewards

Please read the following terms and conditions carefully. By claiming your Bundle you confirm you have read and understood these terms and conditions and agree to be bound by them.


1. Eligible Customers

1.1.  To be eligible for Meerkat Movies and a Meerkat toy (“Bundle”) you must be a returning customer making a repeat purchase of either Car, Van, Bike or Home insurance via comparethemarket.com that was made in the last 12 months (“Repeat Purchase”). You must purchase the Repeat Purchase by the date specified on the offer email. Purchases made at any other time will not be eligible for the Bundle.

1.2.  You will not be eligible for the Bundle when renewing or purchasing directly with the product provider. All Repeat Purchase must be done via comparethemarket.com.


2. Claiming your Bundle

2.1.  After you have made your Repeat Purchase, to claim your Bundle you must have a comparethemarket.com account (“YourAccount”). If you do not currently have a comparethemarket.com account, you must create one.

2.2.  Once you are logged in to YourAccount, you can access the rewards applicable to you on the Rewards webpage and select the Bundle as your reward. You will be required to confirm your details in order to make your claim.

2.3.  You may select your preferred Meekat Toy; however, we reserve the right to substitute your selected Meerkat Toy with another Meerkat Toy.

2.4.  You must claim your Bundle within 60 days of the Repeat Purchase date, Your Bundle cannot be claimed after this time. If you cancel, reverse or do not complete your Repeat Purchase within 30 days you will not be entitled to the Bundle.


3. Meerkat Movies Membership

3.1.  Activating Meerkat Movies

3.1.1.      Your Meerkat Movies Membership is linked to your YourAccount, you can either activate your Meerkat Movies Membership by logging in to YourAccount or clicking through to your YourAccount from the Rewards Welcome email that will be sent to you following your Repeat Purchase.

3.1.2.     In the event you do not activate your Meerkat Movies Membership, and you have a comparethemarket.com account, we will endeavour to automatically activate your membership after 60 days of a purchase (please note you will not be eligible to claim the Bundle after 60 days and will be entitled to Meerkat Movies only).

3.1.3.     Your Meerkat Movies Membership will be activated on your Repeat Purchase.

3.2.  Duration

3.2.1.      Your Meerkat Movies Membership is valid for 12 months from the date you click-through from the comparethemarket.com website to the provider and make your Repeat Purchase (not from the date your membership is activated or the policy start date). It could take up to 48 hours for us to validate your details before your Meerkat Movies Membership can be activated.

3.3.  Your membership and renewal

3.3.1.     YourAccount holders are limited to one active Meerkat Movies Membership per account and only one YourAccount per person.

3.3.2.     See comparethemarket.com to see how to renew your Meerkat Movies Membership.

3.4.  Revocation

3.4.1.     If comparethemarket.com are unable to verify your Repeat Purchase we reserve the right to revoke your Meerkat Movies Membership. You will be informed of this in advance and given 30 days to supply additional verification information. If you do not provide us with the information requested so we are unable to verify your Repeat Purchase, we will revoke your Meerkat Movies Membership.

3.4.2.     We reserve the right to revoke your Meerkat Movies membership if you:         Breach or attempt to breach any of these terms and conditions;         Sale or distribution of your code to third parties (including sale via auction sites);         Abuse or attempt to abuse the Meerkat Movies Membership (such as abusing code redemption); or         Undertake activity which, in our sole opinion, constitutes misuse or abuse of the comparethemarket.com website and/or Meerkat Movies app.

3.5.  Meerkat Movies codes

3.5.1.     To acquire your Meerkat Movies code you must download the Meerkat Movies app to your mobile device or tablet, or visit YourAccount via comparethemarket.com.

3.5.2.     You may claim only one code per week and the code can only be used once.

3.5.3.     Your code is only valid for one screening on either Tuesday or a Wednesday.

3.5.4.     Your code expires on completion of your transaction or, if not used, at 00:00:59 (59 seconds) on the Thursday after it is issued. Codes cannot be used once they have expired.

3.5.5.     Codes are non-transferable, are for your personal use only and may not be sold, lent or gifted to any third party.

3.5.6.     Data charges may apply to your use of the Meerkat Movies app. Please contact your mobile phone service provider for more information.

3.6.  2 For 1 cinema tickets

3.6.1.     Your Meerkat Movies code applies to all standard cinema screenings publically available on Tuesdays or Wednesdays at participating cinemas.

3.6.2.     Once you have claimed your code, presented it to the cashier at the point of purchase and it has been validated, you will receive one cinema ticket at no cost when you purchase more than one cinema ticket for the same screening. The lowest priced ticket will be free.

3.6.3.     The free cinema ticket will be issued for the same film and screening as the paid cinema ticket.

3.6.4.     You will not be able to use your code for pre-ordered cinema tickets, unless the individual participating cinema advises differently. Please see participating cinemas website for more information.

3.6.5.     Your code applies to standard cinema screenings and excludes premieres, previews (and other pre-release screenings that are not directly on sale to the general public), school bookings, corporate or private hires, third party bulk ticket purchases, private screenings, event cinema, live broadcasts and as live broadcasts. 

3.6.6.     The code only covers the cost of a standard priced ticket for a standard cinema screening. In the case of Northern Ireland, your code will only apply to a standard full priced ticket and not the discounted price available on Tuesdays. Participating cinemas may charge an additional fee for premium screenings, premium seating and/or for 3D glasses. This additional fee may be payable on both the paid and the ‘free’ ticket. Examples of premium screening and seats include, but are not limited to: IMAX, 3D, D-BOX, 4DX, Impact, Superscreen, Extreme Screen, XPlus, Luxe, VIP seats, premium seats and gold class. Please contact your local participating cinema for confirmation.

3.6.7.     Admission is not guaranteed and seat availability is on a first come first serve basis.

3.6.8.     Your code cannot be used in conjunction with any other offer, such as discounted tickets, unless advised otherwise. There are no cash alternatives and the codes have no cash value.  We cannot provide you with a cash equivalent refund.

3.6.9.     Admissions are subject to normal BBFC film classifications.

The individual participating cinema’s terms and conditions of sale, purchase and admission/entry apply. Ticket prices may be subject to change at any time, without notice.


4. Meerkat Toys

4.1.  Receiving your Meerkat Toy

4.1.1.     Your Meerkat Toy will be sent out to the UK address specified during the claiming process and within 90 days from either:         The date you claim your Meerkat Toy via the Rewards page on YourAccount; or         The date we receive confirmation from the relevant third party product provider that the Repeat Purchase has been made;

Whichever is later.

4.1.2.     Occasionally, delivery may be affected by factors beyond our control and so delivery cannot be guaranteed within the timeframe referred to above.

4.1.3.     Your Meerkat Toy will only be sent to UK addresses.

4.1.4.     Some Meerkat Toys will contain specific restrictions as to suitability for use or have associated health and safety information. Any such restrictions or safety warnings will be clearly advertised on the Reward section of YourAccount and with the Meerkat Toy when sent to you. It is your responsibility to read any such restrictions or warning and ensure that the Meerkat Toy is suitable for your intended use.

4.1.5.     We cannot guarantee that the appearance and/or colours of the Meerkat Toy shown are an exact reproduction of the appearance and/or colours of the Meerkat Toys advertised. Any sizes quoted are approximate.

4.2.  Returning your Meerkat Toy

4.2.1.     In the unlikely event that you receive a Meerkat Toy which is faulty, please notify us as soon as possible by following the returns instructions in the Rewards section on YourAccount and providing us with details of the fault. Faulty Meerkat Toys are free to return but please obtain proof of posting. We will send you a replacement Meerkat Toy within 30 days of the faulty Meerkat Toy being received by us, subject to stock availability. We cannot guarantee that we will be able to replace the faulty Meerkat Toy with the same Meerkat Toy; however, we will endeavour to provide a similar replacement. Please note, we cannot provide you with a cash equivalent refund or any other form of alternative Meerkat Toy if you are not satisfied with the replacement Meerkat Toy sent to you.

Faulty Meerkat Toys must be notified to us within 30 days of receipt of the Meerkat Toy by you. We will not replace a Meerkat Toy where faults arise from normal wear and tear or accidental damage. We are unable to exchange Meerkat Toys for any other reasons other than the Meerkat Toy being faulty.


5. General terms

5.1.  We accept no responsibility for any damage, loss, liabilities or disappointment incurred or suffered by you or anybody else in connection with the Bundle.

5.2.  We shall not be liable for any failure to comply with our obligations where the failure is caused by something beyond our reasonable control.

5.3.  All Rewards are subject to availability and we reserve the right to substitute or remove any Reward at any time. We shall provide you with as much notice as reasonably possible. Any amendment shall be published on our website. In the event an advertised Reward subsequently becomes unavailable, we will provide an alternative reward at our discretion. There are no cash alternatives.

5.4.  We reserve the right to amend these terms and conditions at any point without notice. Any amendments will be published on comparethemarket.com.

5.5.  These terms and conditions shall only apply between you and us. Unless otherwise stated, no other person may benefit from or rely upon these terms and conditions.

5.6.  We rely on the accuracy of the information provided by the third party providers of your Repeat Purchase via comparethemarket.com to verify your entitlement to the Bundle. We accept no responsibility for any delay, failure, or error by a third party provider in notifying us that a Repeat Purchase has taken place. Third party providers will be unable to assist you with any enquiries on the Bundle; therefore, in the event you have any queries or disputes please contact us directly on service@contact-ctm.com.

5.7.  Nothing in these terms and conditions shall affect your statutory rights.


6. Use of data

6.1.  Personal information will be used in order to administer your Rewards, including auto-enrolling you into Meerkat Movies.

6.2.  In respect of a Meerkat Toy claim your personal information may be passed on to third parties in order to fulfil our obligations.

6.3.  You acknowledge that by accepting a Reward we will send you updates and information in relation to your Reward.

6.4.  A full description of how your data will be used is set out in our Privacy Policy. By submitting personal information to us, you consent to the processing of your personal information by us and our agents in accordance with the Privacy Policy found on our website.