5th June 2018 – Almost £480 million is currently being wasted every year by customers paying for landlines that they do not use, according to new research by comparethemarket.com. A new study has found that almost a quarter of people currently own a landline but never use it.
The latest figures from Ofcom indicate that the average spend on landline services currently stands at around £23.50 per month. 74% of those costs are down to the line rental, which is also used for broadband services, and bundled calls. This suggests that people are spending just over £73 a year on landline services that are not part of a bundle or for line rental. This equates to £478 million a year based on the number of people that have a landline but never use it.
The figures also suggest that the number of landlines, as broadly expected, will significantly reduce in future as the growth of the smart phone market and introduction of 5G continues. While 60% of people in the UK currently have and use a landline, that number drops to just under 35% among 18 – 34-year olds.
When looking at the reasons why so many do not have a landline, the majority (60%) said that they only use a mobile phone, while 43% said that they have no use for a landline. However, a quarter of people mentioned that they were “fed up” with the number of cold calls and scammers that called their landline.