You can read the full report here.


Along with Pete Earl's, Head of Energy at, comments below:

“The Big Six’s attempts to stem the flow of customers last month by offering meagre price cuts has met with moderate success, as the Big Six have experienced a 13% fall in switches away and an 11% increase in switches to the major providers. However, this has not stopped consumers actively looking for more competitive deals and moving away to alternative providers. Nearly half of our customers this month switched away from the Big Six in favour of smaller challenger brands which generally offer far higher savings. Npower is the only Big 6 provider to buck this trend, offering two of the most popular tariffs with some of the highest savings in the market. Nonetheless this pales in comparison to Co-operative Energy’s fixed tariff which stands to save consumers a staggering £1,260. In fact, Co-op Energy has come from nowhere to offer the two biggest savings deals, and attracted a good percentage of total switches (13%) accordingly.

“The weather has not yet turned warmer and this will be of particular concern for the elderly who may worry that the enduring cold snap will lead to higher energy costs. Our research suggests that 65 to 79 year olds who switched energy provider saved on average £719, a leap of 70% compared to last month, but this age group makes up only 10% of switchers. If you know someone in this age bracket who is concerned about the cost of their energy then it is worth helping them to switch online or via a telephone service, as the savings could make a real difference to quality of life and alleviate worries around the cost of energy for millions of elderly households.”