Published: 14/02/2020
  • Majority (66%) of current account holders are unaware of FCA changes to overdraft fees

  • 40% of current account holders have used their overdraft in the last year

  • 13% of 18-24 year olds say they are ‘pretty much always’ overdrawn

  • More than two-fifths of individuals (42%) do not know what their providers current overdraft fees are

10 February 2020 – Millions of people could be sleepwalking into paying over the odds in overdraft fees, according to new research by comparethemarket.com. The Financial Conduct Authority (FCA) has introduced new rules to make the costs of overdrafts clearer and easier to compare. But two thirds (66%) of customers have no idea these changes are coming into effect. With 52 million active current accounts across the UK, this equates to 17 million people nationwide unaware of potential changes to their personal finances.*

From 6 April 2020, new FCA rules mean that banks must charge a simple annual interest for overdrafts, without additional fees and charges. Fixed daily or monthly charges, and fees for having an overdraft facility are banned in a move to make overdrafts simpler, fairer, easier to manage and compare.

comparethemarket.com research reveals the extent to which much of the British public is reliant on an overdraft. A survey of over 2,100 UK adults finds that 40% have gone overdrawn in the last 12 months. Despite these incoming changes, consumer awareness remains low; two-fifths of individuals (42%) do not know how much their providers charge in overdraft fees, despite being an average of £377 overdrawn. Additionally, over one quarter (28%) felt that their bank did not clearly explain their overdraft charges to them.

The figures are more pronounced amongst young people – over one in ten (13%) aged between 18 and 24 say they are ‘pretty much always’ in their overdraft, with the average amount owed £448. This equates to over 400,000 young people nationwide who are continually in their overdraft, each of whom will pay over £170 in interest a year on this debt under the new 39.9% rate.**

In response to the regulatory changes, a growing number of high street banks have announced a flat fee of 39.9% on all overdraft fees. So far, only Lloyds and challenger banks Starling and Monzo have announced a different percentage which will be tied to customer credit scores. According to comparethemarket.com research, over a third (37%) of people believe that the flat rate of 39.9% will end up costing them more money.

John Crossley, Head of Money at comparethemarket.com, comments:

“We are supportive of the FCA’s view that problems in the overdraft market need to be addressed and it is encouraging that steps to protect customers have been taken. However, consumers may be wondering why a lot of high street banks have adopted the 39.9% interest rate – a figure which is almost double the APR of a typical credit card. That many major high street banks have adopted an APR which is even higher than the rate some challenger banks offer to their highest risk customers could suggest that some providers still view overdrafts as a lucrative source of revenue. If you are unhappy with the overdraft fees your bank is charging it is worth finding a more competitive provider or considering a cheaper alternative if you need to take out credit.”

Notes to editors:


Populus survey on behalf of comparethemarket.com of 2,102 UK adults 3-6th January 2020

*17 million current account customers unaware of incoming changes:

  • According to the FCA, 52 million people have a current account and 26 million use an overdraft
  • 66% of 26 million consumers are unaware of the changes =17,160,000

**This equates to over 400,000 young people nationwide who are continually in their overdraft, each of whom will pay over £150 in interest a year on this debt under the new 39.9% rate

ONS Population Estimates: There are 5,713,686 18-24 year olds in the UK

comparethemarket.com research finds that:

  • 97% have a current account: 5,542,275
  • 57% of these have an overdraft: 3,159,096
  • 13% say they are ‘pretty much always’ in their overdraft: 410,682

39.9% of £488 is £178.75

Old versus new overdraft rates being introduced by lenders for standard current accounts.

Bank account Old overdraft rate New rate Being introduced Fee-free buffer?
Nationwide FlexAccount 18.9% 39.90% 11th November 2019 No
HSBC Advance 17.9% 39.9% 1st April Below £25
First Direct 15.9% 39.9% 14th March Below £250
Barclays Currently up to £3/day 35% 22nd March No
RBS 19.90% 40% 27th March No
Natwest Select 19.90% 40% 1st April No
M&S Bank 15.9% 39.9% 14th March Below £250
Monzo 50p per day above £20 19%/29%/39% (dependent on credit score) April 2020 No
Starling 15%

15%/25%/35% (dependent on credit score)

April 2020 No
Santander £5 monthly fee and currently up to £3/day 39.9% 6th April 2020 No


The average 0% APR period is 18 months and average default APR is 20%. Based on average 0% APR periods and average representative APRs across credit cards on comparethemarket.com’s panel

About comparethemarket.com
comparethemarket.com was launched in 2006 and has grown rapidly over the past thirteen years to become one of

the UK’s leading price comparison websites.

comparethemarket.com provides customers with an easy way to make the right choice for them on a wide range of products including motor, home, life, travel and pet insurance as well as utilities and money products such as credit cards and loans.

comparethemarket.com actively works with its brand partners to help provide great services to customers.

comparethemarket.com and comparethemeerkat.com are trading names of Compare The Market Limited. Compare The Market Limited is an insurance intermediary, which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 778488).