Free vehicle health check from FixMyCar will be provided by a local expert. It covers:
Tyre tread depth
Tyre pressure
Oil level
Water level
Washer fluid
Battery health
Wiper blade condition
Brake condition
Lights
Bodywork corrosion
What if I change my mind?
If you set up an account when you book your check on the FixMyCar website, you can manage your booking and make cancellations directly on their site. The only time this doesn’t apply is if your booking is within the next 24 hours. If you don’t set up an account, you’ll be emailed the garage’s details, and you’ll need to talk to the garage directly to cancel your booking.
I’m not happy with the service. Who do I speak to?
You can leave a review on the FixMyCar website or get in touch with the garage itself. You’ll be emailed the garage’s details when you make your booking. If you don’t get a response you’re happy with, please contact the customer services team at FixMyCar to follow up.
How long will it take for the garage to contact me to confirm my booking?
You’ll be sent an email after booking your check online which will confirm everything. It will also give you your garage’s details, if you ever need to get in touch with them directly.
There aren’t any garages showing in my area. Can I not use the service?
Green Flag and FixMyCar are aware that there are some gaps in their network. They are working hard to get garages signed up in these areas, so please do keep checking back.
Can I offer this service out to my friends and family?
No, you cannot share/extend this offer to friends and family.
How do I find my Green Flag policy number?
You can find your policy number on your policy documents.
I’m disabled and not able to get out of my car. Am I still able to have the vehicle health check?
When making your booking, you can let the garage know any important additional information. Tell them about your needs when you book, and the garage will endeavour to do what it can to ensure it can help you.
You can always get in touch with your garage after making your booking (you’ll be sent an email with their details).
Can a technician come to my home to complete the check?
Due to the free nature of the check, garages are unable to complete mobile checks.
What do I do if the website for finding a garage isn’t working?
If the website isn’t working, please call Green Flag on 0345 878 8303 and let them know.
