Cookies listed below:

Cookie description Cookie name What's it for? Cookie lifetime
Netscaler www.comparethemarket.com Netscaler balances web traffic load between multiple web servers. These cookies support the continuation of  sessions with the same server. When session ends
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.meerkovo.comparethemarket.com
.services.comparethemarket.com
quote.comparethemarket.com
services.comparethemarket.com
my.comparethemarket.com _RequestVerificationToken This is a security cookie to validate that only my.comparethemarket.com requests are allowed. When session ends
preferences.comparethemarket.com cps-tag Understands whether the customer is signed in or not. When session ends
comparethemarket.com myctm2 This is a customer’s authorisation cookie and determine if the customer is signed in or not. When session ends
comparethemarket.com ctm-rewards.sig This cookie is used as a signature for ctm-rewards cookie to prevent any tampering by a 3rd party. This cookie helps to keep your personal data secure even if a 3rd party were able to gain access to your device or you are using a shared device. The cookie is removed on exit from the session or after 20 minutes, whichever is sooner. Expires after 20 minutes.
signin.comparethemarket.com idsrv.xsrf Request anti-forgery token to stop cross site scripting attacks. When session ends 
comparethemarket.com idsver.clients Used for authentication to enable single sign out across allparts of the comparethemarket.com website.  When session ends
comparethemarket.com idsver.session Used for authentication to enable signing out. 1 hour.
comparethemarket.com openid.n.(client guid) Protection against authentication code replay attacks. When session ends 
comparethemarket.com SignInMessage.(client guid) Used to pass display text to login page. When session ends
 Cloudflare _cfduid  The __cfduid cookie is used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a bunch of infected devices, but the visitor's device is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information. 1 year
Antiforgery token CTM.Antiforgery

This cookie helps us to protect the security of the website.

1 year, however this gets overwritten each time you visit the site.

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Some Performance Cookies are managed for us by third parties, for further details of these click here.

Our use of Performance Cookies includes:

  • collating anonymous aggregated information that is used to manage and plan enhancements to our services
  • how you use our website and to assist us in tailoring the website to customer needs
  • measuring advertising effectiveness

Cookies listed below:

CELEBRUS
Cookie name What's it for? Cookie lifetime How to opt out
 usy46gabsosd

This cookie provides the coordinating reference for information on the customer’s activity during the session. The timestamp enables us to identify extended periods of inactivity and so classify those as a new session. The 4 digit load balancer id is a random reference that remains constant through the session for the use of the comparethemarket.com’s load balancers.

 

 When session ends

Opt out (anonymous)

 

Opt out (complete)

 

Opt in (for previously opted out customers)                 

stoduvt This cookie allows us to tie together customer activity between customer sessions using the uvt reference.  6 months
 stodDBID  This cookie ensures that all data from one customer is sent by the system to the same database or real-time server.  6 months
 stodkey This cookie protects the system from attempts to spoof the session reference. The session reference alone is a simple long integer which rises monotonically as new sessions arrive and is thus easy to predict. The session key is random and unpredictable. The system checks that both are present and consistent. When session ends
 stodCDuvt This cookie is  present where comparethemarket.com has configured the system to maintain a consistent unique visitor tracking reference across the domains that they own/operate. It is used to transfer the uvt reference between domains. It is not effective where a customer has their browser configured to block third party cookies or where another unique visitor reference is present in an affected domain.  6 months
 stodP3P  This cookie indicates to the system the state of opt-out of the customer from full collection through anonymous collection to no collection at all. It is only present if a customer has interacted with an opt-out dialogue.  20 years
 vtz47gabsosd  This cookie is  present where comparethemarket.com has configured the system to maintain a consistent session reference across the domains that they own/operate. It is used to transfer the session reference between domains. It is not effective where a customer has his browser configured to block third party cookies.  When session ends
 stodCDID This cookie is  present where comparethemarket.com has configured the system to maintain a consistent session reference across the domains that they own/operate. It is used to transfer the database id and real-time server id between domains. It is not effective where a customer has their browser configured to block third party cookies. The key is the security key mentioned above.   When session ends

GOOGLE ANALYTICS

Cookie name

What's it for?

Cookie lifetime How to opt out
 _ga This cookie is used by google analytics to distinguish customers of comparethemarket.com  2 years Opt out
 _gat This cookie does not store any customer information, it is used to limit the number of requests made to doublelcick.net. Google Analytics uses doublelcick.net to provide advertising features such as remarketing and demographics for customers of comparethemarket.com 10 minutes 

Optimizely

We use optimizely to help us analyse and improve the performance of this website. 

Cookie name What's it for? Cookie lifetime How to opt out
optimizelyEndUserId Stores a visitor's unique Optimizely identifier for Optimizely X Web. It's a combination of a timestamp and random number. No other information about you or your visitors is stored inside. First-party persistent cookie - 10 years, or a period of your choice (per the setCookieExpiration API) N/A
optimizelyBuckets Stores the experiments and variations that a customer has been bucketed into. Therefore, the customer will continually see the same variation for every experiment on the page. 10 years
optimizelySegments Persists the visitor's browser, campaign, mobile, source type, and any custom dimensions that you may have configured. 10 years

Sessioncam

We use Sessioncam in order for us to constantly improve this website.

Cookie name

What's it for? Cookie lifetime How to opt out
sc.UserId The SessionCam reporting console includes the ability to re-sort recorded sessions by unique customer. This aggregates multiple visits from the same, unique customer over a selected date/time range. This cookie is used to enable this report.  1st party permanent cookie, set for 1 year, used to identify an individual unique customer N/A
sc.Status This cookie is set on the first load of SessionCam to store whether SessionCam is to record the session or not. The cookie also stores data for whether ServiceTick web surveys are configured to launch for this hostname. 1st party session-expiry cookie used to store the recording status through the customers session
sc.ASP_NET_SESSIONID A recording showing multiple pages visited during a customers unique visit to a web site is “stitched” together using details provided by this cookie. 1st party session-expiry cookie used to identify the individual customer session
sc.ASP_NET_SESSIONID This cookie is always set but only used in the specific situation as some of our clients have web sites where the content and functionality is distributed across multiple domain names. This cookie enables the SessionCam reporting console to maintain a view of that customers session across multiple domain names.  3rd party session cookie only used when a visitor goes across multiple domain names belonging to the same client within a single visit.
SessionCamTestCookie This cookie is set when SessionCam initialises and is only ever used to ensure we can read and write cookies. Once this cookie has been set it is deleted immediately and if the cookie fails to set, SessionCam will not attempt to record.  1st party SessionCam Test cookie deleted after being set
OTHER COOKIES
Cookie name What's it for? Cookie lifetime How to opt out
cdn Sets a cookie on the CDN for performance monitoring.  When session ends  N/A
JSESSIONID The JSESSIONID cookie is used to store a session identifier so the New Relic can monitor session counts for an application. When session ends

Functionality cookies

These cookies are used to provide services (such as videos) or allow the website to remember choices you make (such as your user name, language or the region you are in) to provide enhanced, more personal features.

Our use of Functionality Cookies includes:

  • remembering preferences you have chosen to customise your experience
  • providing live chat functionality

We do not use Functionality Cookies to target you with adverts on other websites.

Cookies listed below:

Cookie description  Cookie name What's it for? Cookie lifetime
Bazaarvoice: We use Bazaarvoice to display customer reviews of our products  Google BVImplcomparethemarket.com Stores the configuration that the customer has been bucketed in for A/B testing purposes Expires after 30 minutes of inactivity
BVID Allows Bazaarvoice web analytics to be correlated to the same customer for interactions across the Bazaarvoice network. Set on network.bazaarvoice.com Persistant cookie that expires after 18 months
BVSID Persistant cookie expires after 30 minutes of inactivity
PREF This is Google's cookie to remember basic settings for Google. Persistent cookie that is stored on your device in-between sessions
NID  A unique identifier used by Google applications to store customer preference information. Persistent cookie - lifetime > 6 months
comparethemarket.com usability testing CTMMVT These cookies help us to evaluate the usability of our site by comparing different options for the placement of buttons and other controls. This cookies stores an identifier and date/time  of the start of the first visit. Persistent cookie that is stored on your deivce in-between sessions
comparethemarket.com customer support CTMMVT_Session This cookie stores the time this cookie was last read, and stores which version of the website the customer was served, to ensure continuity. Persistent cookie that is stored on your device in-between sessions
comparethemarket.com CTMJourney This cookie tracks you choices of products, quotes and information you supply to make the quote such as date ranges

 

 

When session ends

CTMJourneySession Records when a customer starts to complete the questions and how much time has elapsed during the customers session. Allow CompareTheMarket to customise the page if the customer has clicked through to CompareTheMarket from a partner. This also keeps your preference for indicative quotes.
CTMRedirect This determines if the customer will begin their quote journey on the white or blue background design variant.

__CTM.Referral-, CodeContext,

 

SpeedTrap cookie allows ComparetheMarket to understand customer progress through comparethemarket sites.
ctm-st  This helps us understand which design variant a customer has seen to enable us to use the data to further optimise our website.
ctmhistory Stores the name of the page the quote journey started on.
bypassRedirect Used to determine whether a customer is served the blue or white journey
my.ctm.promopreferences This cookie will be set if you select close on the promotional panel at the top of the my.comparethemarket.com webpage. 1 year
comparethemarket.com search preferences  ctm-money-parameters This cookie tracks customers selection on the slider search controls, no customer data is stored. This cookie tracks customers selection on the slider search controls, no customer data is stored.
comparethemarket.com toy claim usability rewards-email-address This cookie stores your email address if you enter it to claim a toy, this is stored in the cookie. If a customer clicks on other credit cards or loans, they don't need to re-enter email details. When session ends
comparethemarket.com rewards toy preference rewards-preference Registers customer choice to claim a toy, so they are not asked each time they wish to apply for a product When session ends
comparethemeerkat.com check for browser javascript support  has_js This cookie tests to see if javascript is enabled in the browser settings, in order to show appropriate content. When session ends
reminders.comparethemarket.com reminders-token Used for authentication to enable access to  reminders.comparethemarket.com. 24 hrs
comparethemeerkat.com playsound_js This cookie stores the customer setting for sound on/off for this website. When session ends 
careers.comparethemarket.com resolution Resolution This cookie identifies a customer's screen resolution so that comparethemarket.com can optimise their customer experience. When session ends
Cookie description  Cookie name  What's it for?  Cookie lifetime
techjobs.comparethemarket.com has_js has_js This cookie identifies if a customer’s browser supports JavaScript so that comparethemarket.com can optimise their customer experience. When session ends
techjobs.comparethemarket.com: cookie-agreed cookie-agreed This cookie identifies if a customer has consented to comparethemarket.com’s cookie policy, and is aware that cookies will be set by interacting with our site. 1 year. 
comparethemarket.com quote support
  
PPQuoteId This cookie holds a unique identifier for the customer in order to allow them to retrieve their quotes. When session ends
  
 PPProductClass 'Price page' product class is set to an identifer for the type of product the customer has been comparing e.g. PC for car, PV for Van.
 PPAffClie This cookie is used to capture the marketing source which brought the customer to the site.
 PPTheme This cookie sets the theme and styling of the page.
comparethemarket.com   ASP.net_SessionId Store session data in a quote journey, e.g. Motor When session ends  
ASPSESSIONIDCCSTBAQA This cookie checks to ensure the email service available to customers.
ASPSESSIONIDCSSDTRTA  This cookie checks to ensure the email service available to customers.
Life This is used to identify the source the visitor has come from.
rewards-preference This cookie stores a customer's preference regarding providing their email address when claiming a reward, so they are not asked each time they wish to apply for a product in the same session.
eld The cookie is thie primary way that OSvC uses to create and identify a session, rnengage is a vital part of that process as sessions can be wrapped up into an engagement id. This engagement id allows us to segment those sessions for 15 minute intervals (Our billing interval). 1 week
CTMJourneySession Records when a customer starts to complete the questions and how much time has elapsed during the customers session. Allow CompareTheMarket to customise the page if the customer has clicked through to CompareTheMarket from a partner. When session ends
VideoCookie Used to determine whether to display the video on the price loading screen.
CTM_Product This cookie is used to identify the product class for the product that a customer is comparing e.g. PT for pet insurance. 
m_comparethemarket_com Maintains context of the customer throughout the session.  2 hours. 
MotorQuoting Used for getting prices back from insurers and linking reporting metrics. 1 year.
_gat_carTracker This cookie does not store any customer information, it is used to limit the number of requests made to doubleclick.net. Google Analytics uses doubleclick.net to provide advertising features such as remarketing and demographics for customers of comparethemarket.com 20 minutes.
_gat_vanTracker This cookie does not store any customer information, it is used to limit the number of requests made to doubleclick.net. Google Analytics uses doubleclick.net to provide advertising features such as remarketing and demographics for customers of comparethemarket.com
CTMCookiePolicy This is used to tell the browser that the customer has already agreed the cookie policy, so not to show the banner. 10 years
CTMMarket-fonts-loaded This is used to tell the browser that the fonts used on the site are already loaded for this session, not to load again. When session ends
quote.comparethemarket.com __oloCOOKIE Created by comparethemarket for online optimisation of journeys. 24 hours
Comparemabob Game State sergei-rule-ok Stores the state of the current player's game session When session ends
Bazaarvoice Production: bvf_(client checksum)  This stores a session ID of the customer, created after a submission When session ends
travel.comparethemarket.com retrieve CTM.Travel.Retrieve This cookie is used to identify a customer's quote when a previous travel insurance quote is retrieved via Your account, Your quotes. When session ends
travel.comparethemarket.com duty to disclose preferences CTMTravel This cookie is used to identify if a customer has been shown the duty to disclose statement, this is usually shown at the top of the screen and starts with "It is important that the information provided throughout the quote is accurate…" When session ends
travel.comparethemarket.com quote identifier travel.quote.id This cookie is used to identify a customer's quote when comparing travel insurance. When session ends
money.comparethemarket.com session identifier SessionId This cookie is used to identify a customer's session when comparing money products. When session ends
money.comparethemarket.com search preferences ctm-money-parameters This cookie tracks customers selection on the slider search controls, no customer data is stored. When session ends
money.comparethemarket.com rewards claim email address preferences rewards-email-address This cookie stores a customer's email address if they enter it to claim a reward, this is stored in the cookie. If a customer applies for another credit card or loan in the same session, they don't need to re-enter email details. When session ends
Cookie description Cookie name What's it for? Cookie lifetime
money.comparethemarket.com homeowner loan preferences homeownerLoansCallbackCookie This cookie stores a customer's first name, surname, contact number, email address if they enter it to request a broker call back for a homeowner loan, this is stored in the cookie. If a customer applies for another  homeowner loan in the same session, they don't need to re-enter their details. When session ends
money.comparethemarket.com referring partner website customer experience __CTM.PartnerId This cookie stores the unique identifier of the referring partner website so that comparethemarket.com can optimise your customer experience. 3 months.
money.comparethemarket.com accessing from Austrailia preference CTMAusInUk This cookie stores a customer's preference regarding which site they wish to visit: comparethemarket.com or comparethemarket.au, when accessing our site from Austrailia.  When accessing from Austrialia persistant cookie that expires after 1 year, otherwise session based cookie that expires when your session ends or you leave our site.
quote.comparethemarket.com product identifier CTM_Product This cookie is used to identify the product class for the product that a customer comparing e.g. PT for pet insurance. When session ends
quote.comparethemarket.com/pet/ duty to disclose preferences CTMPet This cookie is used to identify if a customer has been shown the duty to disclose statement, this is usually shown at the top of the screen and starts with "It is important that the information provided throughout the quote is accurate…"  When session ends
/quote.comparethemarket.com/lifeinsurance LifeMvt Enables us to track which version of the Life Journey we show you. When session ends 
energy.comparethemarket.com/ CTMEnergy This cookie holds data for a customer, including email address, to enable us to recognise a returning custoemr comparing Energy. When session ends 
CTMEnergyMvt Enables us to track which version of the Energy journey we show to you.
your-rewards.comparethemarket.com/ ctm-rewards  This cookie is used to store session-specific application feature information that allows us to personalise your experience. The cookie is removed on exit from the session or after 20 minutes, whichever is sooner. 20 minutes. 
compare-the-market.custhelp.com cp_session Store sesison specific customer data including session ID, answers viewed, number of searches, previously viewed answers, previous searches, and previously seen email. When session ends
quote.comparethemarket.com/car/ and quote.comparethemarket.com/van/ BVImpmotorbridgingpage We use Bazaarvoice to display customer reviews of our products.  When session ends.
quote.comparethemarket.com/motorbike/ CTMBikeFilterSelection Used to filter out products that do not match the filter selections.  Expires after 1 month or when session ends.
quote.comparethemarket.com/lifeinsurance/ LifeMvt Enables us to track which version of the Life journey we show you.  When session ends
CTM internal cookie  _CTM.ReferralCodeContext SpeedTrap cookie allows ComparetheMarket to understand customer progress through comparethemarket sites.  When session ends

Targeting Cookies

Targeting Cookies record your visit to our website, including the web pages you have visited, the links you have followed, when you visited the website and your IP address and device ID. We use carefully selected and approved advertising and marketing providers (as set out in the table below) to help us to serve our advertising to users. These providers will set targeting cookies on our websites and will use them to make sure that our advertising that they serve to you is relevant to your interests and needs. These cookies collect information about your web browsing activity and allow our providers to track you when you visit different websites, so that they can serve our advertisements to you on those websites. For example, if you visit our homepage but didn't obtain a quote, the cookie will collect this information and serve you an advertisement on a different website to encourage you to come back and get a quote. Our providers control these cookies and are responsible for how the cookies, and any information collected by the cookies, are used. None of the information collected by the cookies is shared with us.

Although these cookies do not collect information that you enter into forms on our website (such as your name and email address), we sometimes share your email address, IP address and information about whether or not you have purchased a policy or claimed a reward with our providers. Information is shared in an encrypted form and our providers can combine this information with the data that their cookies collect to serve our advertisements to audiences that we select.

We and our providers also use targeting cookies to:

  • improve our website, for example by enabling us to understand how our customers interact with our website;
  • evaluate the effectiveness of our advertising and promotions on third party websites, for example by tracking whether these advertisements are clicked on by customers and how many times;
  • inform the content of marketing emails that we send to you and trigger those emails, where we have your consent to send you these emails. For example, if you have looked at pet insurance quotes but not taken out a policy, these cookies may trigger an email to you to remind you of your quotes and encourage you to come back and take out a policy; and
  • trigger service support communications to you.

The targeting cookies we and our providers use are listed below:

Cookie description Cookie name What's it for? Cookie lifetime
Advertising/Marketing Cookies The cookies used for this purpose are regularly updated and so the names of the cookies may vary but examples of the names that may be used are [Doublelick (id, DSID and IDE)] and Rocketfuel (ac, b, cav, rud and ruds). Cookies may be placed by our approved providers.  The main providers that we work with in relation to this activity are (AOL (Doubleclick), Quantcast and Rocketfuel). These cookies are used to allow us to track the adverts that customers click on to reach the comparethemarket.com website and assist us in showing you customised adverts when you visit other websites.   You can find more information about this type of advertising at www.youronlinechoices.com where you can also find information about how to control your online behavioural advertising preferences and options to turn off behavioural advertising for individual companies (Please note turning off behavioural advertising will not stop you seeing advertisements online or stop cookies being used. You should follow the instructions at www.aboutcookies.org to adjust the privacy settings on your web browser if you wish to turn off cookies). The lifetime of the cookies used for these purposes will vary but will typically remain for between 3 months and 2 years.
Doubleclick id The DoubleClick Floodlight Counter tag allows CTM to count the number of times that customers have visited a particular page after seeing or clicking one of their ads. 2 years
DSID 1 hour
IDE 2 years
Criteo uid These 3rd party cookies let us serve personalised adverts to you when you’re browsing other websites e.g. reminding you of your car insurance quote prices. http://www.criteo.com/en/privacy-policy Persistent cookie that is stored on your device in-between sessions.
evt
uic
acdc
udc
BlueKai (bluekai.com) bku This is used in order to help show you more relevant marketing content and  lets us serve personalised adverts to you when you’re browsing other websites Persistent cookie that is stored on your device
bkdc
Google conversion Google Adwords conversion These cookies help us to understand how consumers interact with our quote journey and to identify areas for improvement within our service. Stored on your device for 90 days.
Affiliate Window aw(merchantid) i.e. aw7389 Includes which publishers website the customer is on before clicking on a banner/link that took them to the advertisers website.  This is then used to match the initial customer with the cookie on those sites. Default is 30 days however publishers can be given a custom cookie duration.
Wistia _distillery This cookie is used by the Wistia video player to remember where you are in a video so that if playback is interrupted. 1 year
advertising.com C2 Used to profile customers into audience segments that we can target our advertising campaigns against. 1 year
ebdr3.com guid Tracks customers across sites for adware popup ads 30 years
Adition Technologies (www.adition.com) UserID1 Sets a unique user ID cookie for targetted advertising firm adition.com. 6 months
WideOrbit (www.atemda.com) vi Advertising tracking cookie 3 months
media.net visitor-id Targetted advertising cookie unique customer id for media.net 1 year
Po.st post_dcm RadiumOne provides the po.st link shortening service. They also make use of cookies to record information about the website or content you have chosen to share which is used to identify the intersts of customers in order to deliver targeted advertising. 1 year
post_uuid
amazon-adsystem.com ad-id, ad-privacy Measurement and tracking cookie 20 years
demdex.net/dpm.demdex.net demdex This cookie is used by Adobe Analytics to help identify a unique visitor across domains. 6 months
dpm
Twitter guest_id This cookie is used to identify the visitor to Twitter. If the visitor does not have a Twitter account or has never accessed the twitter.com website directly then Twitter will assign you a unique code to track your visit to the Twitter feed. 2 years
Facebook  guest_id Facebook tracking cookie for those who are not logged into Facebook 3 months
fr Facebook advertising cookie