Broadband & Phone Deals
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Featured broadband deals
Our Featured Deals table promotes a diverse range of trusted providers and highlights an exclusive or particularly strong offer from each. To compare a wider list of packages, sorted according to your chosen criteria, you can enter your postcode in the box above.
**Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Speed can be affected by a range of technical factors. You can check the estimated speed to your property before purchasing.
How do broadband and phone deals work?
When you’re shopping around for the best broadband and phone deal, you might find you can save money by paying for your broadband and home phone in the same package.
By pairing anytime calls and your broadband as part of a bundle, providers will often offer you a discount. These deals are most common with the larger providers, so you may be more limited in your selection, but you can make great savings and enjoy the simplicity of having both services looked after by the same company.
Here’s our guide on what to consider when choosing the right broadband and phone package for you. Once you know what you need, compare our best broadband and phone deals to see what’s on offer.
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At a glance
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Should I go for a combined broadband and phone deal?
Even if you’re not going to get a landline plugged in with your WiFi, or you have one and aren’t going to use it, combining your broadband and phone deal might still offer you some worthwhile benefits, such as:
Price
By bundling your broadband and landline together, providers will usually offer you a discount. This can make it cheaper than arranging them separately.
It’s always worth comparing if you’re thinking about switching provider as there are often different deals available. It can be worth looking to see what other services, such as TV, could be bundled into a value-for-money deal.
Prices will depend on which services you want and what’s available in your postcode. For example, you might be able to get full fibre broadband that can handle loads of devices at the same time, so you can stream and download to your heart’s content.
Convenience
Having one provider for broadband and phone makes things a lot simpler – especially if you want to add extras to your contract – as you’ll have just one bill to deal with.
Incentives and benefits – to attract customers, providers will often offer extras like free gifts, upgrades, vouchers, bill credits or cashback. These can change from time to time, so it’s always worth checking out the latest deals.
Service – solving problems can potentially be easier if your phone and broadband are supplied by the same provider. It’s worth doing a bit of online research to see how different providers compare for customer service.
How do different broadband and phone providers compare for customer service?
Quality of service can be a major factor when deciding on the best broadband and phone provider for you. Ofcom monitors customer satisfaction, so you can see how they compare with one another. We look at how the providers shape up, starting with how quickly they can get your phone and broadband up and running.
If you decide to switch providers, you should get your new service in around two weeks. According to Ofcom, landline and broadband orders in 2021 took an average of 12 days to complete.
Switching to a different service from your existing provider is typically faster, on average, than home moves or a change of service to a new provider. In 2021, changing service from the same provider took seven days, while home moves and switching to a new provider both took an average of 14 days, according to the 2022 Ofcom report Comparing Customer Service. (Please be aware that provider services and customer experiences may have changed since 2021 – the year the report relates to.)
- Virgin Media was the quickest to provide a new service, taking an overall average of four days to complete a new order, while managing to provide a change of service on the same day as the order. However, their customers were more likely than the market average to have a reason to complain about their broadband service (23% compared with a market average of 20%).
- 88% of landline and broadband orders were delivered by the agreed date. Vodafone completed the lowest proportion of orders on the agreed date – 78%. However, BT had the biggest improvement, completing 90% of orders on the date agreed, compared with 75% in 2020.
- KCOM was able to complete 99% of its broadband orders on the date agreed.
We also looked at which broadband providers customers are likely to recommend to a friend, according to the report. More information and data to support this can be found in Ofcom’s 2022 Comparing Customer Service Report.
| Broadband | 2021 |
|---|---|
| More likely to recommend | BT, EE, Plusnet, Sky |
| Broadband average | Vodafone |
| Less likely to recommend | TalkTalk, Virgin Media |
| Landline | 2021 |
| More likely to recommend | BT, EE, Plusnet, Sky |
| Landline average | n/a |
| Less likely to recommend | TalkTalk, Virgin Media |
Which is the best broadband and phone deal for me?
When looking for the best broadband and phone deals, there’s a lot to consider. While many people may think it’s all about speed and price, there are several other things you should be looking out for.
Broadband
Speed
Broadband speed is measured in Mbps (megabits per second) and the higher the number, the faster it is. To make life easier, we've classified broadband offers into four categories: standard (from 10Mbps), fibre (from 30Mbps), super-fast fibre (from 55Mbps) and ultra-fast fibre (from 100Mbps). These figures are based on an average speed, not a peak speed.
If you want to compare your current broadband speed before comparing deals for a faster connection, use our broadband speed test. Fibre isn't available everywhere, so when you start a broadband quote, we'll check your postcode and only show you relevant deals.
Price
The cost is likely to be one of the most important factors in choosing the right broadband and phone bundle. You may be able to get the fastest speeds available, but do they offer you the right value? Comparing prices for broadband and phone deals is quick and easy with Compare the Market – we’ll do the legwork for you, helping you save time and money.
Usage
Broadband usage is all about the amount of information (or data) you upload and download. The more you do online and the more devices you have, the more data you're going to need. That's why unlimited broadband packages are so popular and are the best bet if you're worried about going over your data limit.
Fair usage
If you’re a heavy internet user, even with unlimited broadband, you might need to ask more questions. Many providers have a fair usage policy. Up to 50 customers can share the same internet line, so if one user is continually downloading, it can slow the connection for everyone else using the connection at the same time.
If you are a continual heavy user or do a lot of peer-to-peer sharing, your internet service provider (ISP) might decide your usage is excessive and, under the terms of their fair usage policy, ask you to stop uploading and downloading files at peak times during the day.
They may also use traffic management methods like slowing down the speed of your connection at peak times – also known as throttling. If they think you’ve really overstepped your usage, they could even terminate your internet connection.
Customer service and support
It’s always worth looking into a provider’s customer ratings, as it’s likely you’ll need some tech support for your service at some point. Service outages aren’t uncommon, so it’s important that you choose a provider who will respond and deal with any problems quickly.
Equipment and hardware
Check if there’s any new equipment needed when changing to a new service. For example, you may need a new router if you’re upgrading to a faster service, like from ADSL to fibre. This could involve new gear being sent to your home or a transition from a traditional phoneline to fibre-optic cables. Check if there are extra fees for hardware, or if they’re included as part of your package.
Incentives and benefits
As a way of attracting customers, some providers will offer free benefits and extras. These can include free tech gifts, cashback on your deal, vouchers, or access to additional services. It’s always worth checking, as these can make a difference to the value of your overall deal.
Contract length
While most broadband and phone deals used to be based on a 12-month contract, don’t just assume that’s the case. It’s not uncommon for deals to stretch up to 18 months or even two years. If you tie yourself into a longer contract, you may get a better price, but it may make switching more difficult.
Landline
Free call periods
Look out for times when you can make free calls. It’s fairly normal for evenings and weekend calls to be included for free with home phone packages.
Free landline minutes
You may find you have a limited number of free call minutes. For example, the first hour of a phone call may be free, but if you go longer than that, you’ll be charged extra.
International calls or calls to mobiles
Most phone providers will charge extra for calls to international numbers, as well as mobile phones. If you need to make these sorts of calls often, then it’s important you check the rates.
Which providers offer broadband and phone deals?
We compare a wide range of broadband and phone providers at Compare the Market. From big industry leaders Sky, Virgin Media, BT, TalkTalk and Plusnet, to mobile providers including EE and Vodafone, all the way to retailers that perhaps you didn’t know offered broadband - John Lewis for example.
Find out more about our providers here
Just tell us your postcode and we’ll show you all the broadband and phone deals in your area. Compare deals by data usage, speed and contract length to get exactly what you want – see how much you could save.
Compare broadband and phone packagesDo the best broadband and phone deals include line rental?
All broadband and landline packages should include line rental in their price. Broadband providers that offer fibre to the premises (FTTP), such as Virgin Media, can avoid a landline, but to have a home phone bundle you’ll need the landline and therefore, line rental.
If you’re looking to avoid line rental, you could always look for a broadband and mobile phone deal.
Can you bundle broadband and mobile phone?
With many broadband providers having expanded into the mobile space, broadband and mobile bundles are becoming more common. With landlines used less and less, these mobile bundles are increasingly useful, and can offer great discounts too. You can even set up group or family plans, which can offer further discounts and benefits.
Sky, Virgin Media and BT are among the traditional broadband providers who have mobile offerings, while mobile operators such as EE and Vodafone also now offer broadband plans.
Frequently asked questions
How do I switch to a broadband and phone deal?
There are several things to consider if you want to switch your broadband and landline deal:
- Check your existing contract – look for your current speeds, free call limits, minimum terms, cancellation fees, etc.
- Compare new broadband and home phone providers – use Compare the Market to find and compare a wide range of deals and providers for the cheapest or fastest service.
- Confirm your switch – once you’ve found the quote that suits you best, your new provider will usually handle the transition from your existing provider for you.
If you’d like to find out more, check out our handy guide to switching your broadband provider.
How long does it take to switch broadband and phone providers?
The process typically takes a couple of weeks. Once you’ve chosen your new broadband and landline provider, they’ll normally handle the transition. You’ll be notified by both providers, confirming your switch, including the date you’re expected to go live. If you contact your new provider, you should be able to arrange little to no downtime between each service.
If you’re switching from a standard fibre-optic cable to a Virgin Media service, or vice-versa, the change in cable type may mean the switching process will take longer.
Can I get a phone and broadband package with unlimited calls?
Yes, you can get several different types of broadband as part of a broadband and phone deal. ADSL is the most widely available broadband, but if it’s available in your area, you’ll also be able to access the superfast speeds of fibre. You might even be able to go all the way to ultrafast if you can access fibre-to-the-premises (FTTP) broadband, but this is still rolling out in most areas.
Can I get fibre as part of a broadband and phone deal?
Yes, you can get several different types of broadband as part of a broadband and phone deal. ADSL is the most widely available broadband, but, if it’s available in your area, you’ll also be able to access the superfast speeds of fibre. You might even be able to go all the way to ultrafast if you can access fibre-to-the-premises (FTTP) broadband, but this is still rolling out in most areas.
What should I look for when I choose a landline service?
Landline deals are a bit simpler than broadband – it all comes down to how often you use your home phone. Most options cover unlimited daytime, evening or weekend calls. There's also usually offers on calls to numbers on the same network, national and international calls.
Can you get any other add-ons as part of a broadband and phone deal?
When you’re comparing broadband and phone deals, you’ll probably find a bunch of offers and incentives to pick one provider over the other. Here are some examples of add-ons you can get with a package:
- Bill credit/free broadband – some broadband providers will offer a bill credit that’s the equivalent of several free months of your service.
- Subscriptions to streaming services – these might include Netflix, NOWTV, Amazon Prime, Spotify and more.
- Gift cards and rewards cards – these can include vouchers and rewards with some of the biggest brands.
- Antivirus – to help protect your devices from harmful viruses and malware.
Can I keep my phone number if I switch provider?
Yes, you can keep your phone number if you switch broadband provider. Most of the large providers will handle this for you. Simply fill out that you’d like to keep your existing phone number, and they’ll handle the transfer. The exception is Virgin Media, who use different types of cables, this means you’ll need to transfer your number yourself, by arranging it with your providers.
The only time you may have trouble is if you’re moving to a new house. If you move outside of your area code, then you’ll need a new phone number.
What other broadband and landline costs do I need to think about?
We always include any line rental charges within the price of your quotes. But be sure to check if there are any extra one-off costs, like set-up fees or connection charges.
Some deals offer new customers reduced monthly fees or free access to subscription channels for a limited period. These introductory offers can be great, but always check what the price will revert to once the initial offer period ends.
Just tell us your postcode and we’ll show you all the broadband and phone deals in your area. Compare deals by data usage, speed and contract length to get exactly what you want – see how much you could save
What our expert says...
“Most of us use our mobiles as our main way of making calls. But even if you never use your landline, you’re likely to find you can make savings by bundling it with your broadband rather than looking for a separate broadband package. And when you compare with us, you can find deals that include UK mobile numbers in your landline phone package.”
- Matthew Brewer, Broadband and mobile expert
Why choose Compare the Market?
Compare broadband deals from a whole range of providers
92.0% of users would recommend Compare the Market to friends or family**
**For the period 1st June to 31st August 2021, 8,944 people responded to the recommend question. 8,226 responded with a score of 6 or above, therefore 92.0% are likely to recommend.
About Compare the Market
We know comparing insurance and utilities isn’t much fun. So at Compare the Market it’s all about keeping it simple. We do all the legwork to help you find the right product for you at the right price.
Comparing with us is about the enjoyable stuff, too – we love to reward you with Meerkat Meals and Meerkat Movies when you take out selected products with us.*
How we work
Helping you compare
Before you compare with us, you can use our broadband speed checker to find out what speed you’re currently getting. That way, when you compare you’ll know to look for a faster speed (if available at your address) or one that at least matches what you already get.
Our comparison tool shows you a selection of deals available in your area from big-name and smaller broadband providers. You can filter to match what you want in terms of broadband speed, contract length, phone and TV options and cost.
And remember, all the deals we show you come with unlimited data.
Broadband guides
You’ll find a wealth of information on all aspects of broadband in our handy guides – from broadband for gamers, to MiFi to VoIP. You can also find out how to choose the right broadband package, and get the lowdown on different types of connection, like ADSL and fibre. If you have any questions, it’s easy to find answers in our help centre.
How we make money
When you start a broadband package that you got through us, the provider pays a fee to our partner Stickee Technologies Limited.
Need help to choose the right broadband deal?
Take a look at some of our guides:
