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Fuel is the stuff that heats and powers homes. For our purposes, it means gas and electricity, but this includes green fuel options too. By making it easy to compare fuel prices and tariffs, we help our customers save money on great new plans or switch suppliers seamlessly. Here you’ll find answers to your questions about fuel.
Electricity and gas companies measure how much fuel you use in kilowatt hours (kWh). Ofgem states that the average usage is around 12,500kWh of gas and 3,100kWh of electricity each year – but this will vary depending on the size of your home and the number of people living in it. Energy companies compete on cost and service to win your business. Tariffs are generally made up of two charges – standing charge and unit rates. A standing charge is the rate you’re charged per day and the unit rate is the amount you’re charged per kWh for the energy you use. When you do a quote with us, based on the information you provide us about your usage, we calculate what tariff combination of standing charges and unit rates is better for you, so we can let you know the costs you’d expect to pay and the savings you’d make. The unit cost of your gas or electricity is influenced by its wholesale price – which is what your supplier pays for it. But providers also need to factor in things like the cost of transporting fuel, government levies, VAT, as well as their own profit and operating costs, on top of the actual raw cost of the energy. So, energy is a competitive market and prices change all the time – which is why the majority of our customers opt for a fixed rate tariff to avoid being affected by changing rates in the market.
There are lots of different fuel (or energy) tariffs and they can vary greatly between suppliers, even if they have the same or similar names. You can buy tariffs as a single fuel (only gas or only electricity) or you can buy a dual fuel tariff, which is having both your gas and electricity on the same tariff from the same supplier. The most commonly known tariffs are:
Find more about these tariffs and what else is on offer – such as online and green tariffs in our energy tariffs explained guide.
You should certainly have a look. On average, customers could save up to £220** on their annual energy bill by switching supplier.
Just start a quote, answer a few questions about your energy use and we’ll present you with a selection of tariffs based on what you need. All you have to do is decide which one you like the look of most. It’s good to have a recent energy bill to hand because all the answers to help you get an accurate quote will be there. Things such as:
If you don’t have your bill handy, don’t worry – you can still start a quote to get an estimate to see if you can save, and you can easily amend your quote later when you have your bill handy.It’s a good idea to have a think about what you’re after – we know you want to save money but think about what else is important to you. For example, you might want an energy supplier that supports environmental projects or sources green energy. Or, you might be a stickler for customer service. You can vary the search results by these factors before you make your switch.
Once you’ve compared the plans with our quote tool, and found a new tariff, just read all the information and click to switch online. We'll then send your details over to the supplier to start the switch process. Switching can happen in as little as 21 days but can take up to six weeks. It's usually straightforward because whoever supplies your fuel will use the same pipes and wires, so there’ll be no changing of pipes or equipment and no interruption to your energy supply. The only thing you should notice are cheaper bills. If you want to find out how long it might take to change suppliers, take a look at our guide to switching times. To make sure switches are quick, easy and hiccup free energy suppliers have to stick to the Energy switch guarantee.
Take a look at some of our guides: