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Why choose EE?

Part of the BT group since 2016, EE is the UK’s largest and fastest mobile network, offering more 4G geographic coverage of the UK than any other operator.

EE was also the first network to support 5G. Its super-fast connectivity is available in more than 112 towns and cities across the UK - more than any other operator in the country.

With the fastest speeds, widest coverage and a great range of handset deals, EE is a worthwhile consideration for those on the hunt for a new mobile deal. What’s more, it’s the first UK network provider to offer Wi-Fi calls.

What is the cheapest EE SIM only deal?

EE’s cheapest SIM only deals typically come with lower data allowances and longer term contracts.

If you don’t use much data and mainly rely on WiFi, one of these low-cost plans might suit your needs.

EE offers:

  • One-month rolling plans – ideal if you want flexibility, though they’re often more expensive per month

  • 12-month or 24-month contracts – these tend to offer lower monthly fees but lock you in for longer.

While EE isn’t usually the lowest cost network, its plans often include benefits beyond reliable UK coverage and access to 5G, such as customer call centres based in the UK and Ireland.

You might also find cheaper SIM only deals that use the EE network from third-party providers. These can offer the same coverage as EE, sometimes at a lower price.

Does EE have SIM plans for bad credit?

Most EE pay monthly SIM plans include a credit check, which can be a barrier if you’ve got a limited or poor credit history. However, there are a few alternative ways to access EE’s network:
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Pay as you go (PAYG) plans

EE PAYG SIMs don’t usually require a credit check and can be topped up as you go.

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Third-party providers on the EE network

Some resellers use the EE network and may have different, sometimes more flexible, credit checks. This varies by provider.

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Rolling or short-term plans

EE sometimes offers 30-day or flexible SIM plans, but these usually still involve a credit check, so they aren’t always easier to get if you have bad credit.

Can I keep my number if I switch to an EE SIM only plan?

Yes. Switching to EE doesn’t mean you have to lose your mobile number. Here’s what you’ll need to do:

  • Request a Porting Authorisation Code (PAC) from your current network. You can usually get this by texting PAC to 65075

  • Sign up to an EE SIM only plan, either directly or through a third-party reseller

  • Give EE your PAC and the number you want to keep. You can do this online or over the phone.

Once the transfer is underway, your number should move over within one working day. Your old contract will usually end automatically once the number has switched, but you should check to avoid any unexpected charges or early termination fees.

If you’re switching through a third-party provider that uses EE’s network, the process could vary slightly.

Matthew Brewer

What our expert says...

“EE isn’t the cheapest network provider, but it does offer some great extras like BT Sport and Apple Music. Also, EE is one of the few providers that offers broadband, TV and mobile bundles.

This can often work out cheaper than buying separate services from different providers.”

Matthew Brewer, Broadband and mobile expert

What's the best EE deal for me?

The best EE SIM only deal depends on what matters most to you, whether that's price, data, coverage or flexibility.

Data usage

Contract length

Network extras

Third-party options

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FAQs

What coverage does EE offer?

At present, EE offers the most reliable and widespread 4G network coverage of any mobile provider in the UK.

EE’s 5G coverage is currently available in at least 112 locations across the UK. What’s more, RootMetrics has named it the best UK network provider for coverage, for the seventh year running.

If you’re looking for fast, reliable, widespread service and solid overall performance, EE is perhaps an obvious choice.

What tariffs and plans does EE offer?

You can compare the following EE deals through Compare the Market:

Contract phone deals

EE offers a good choice of competitively priced monthly contract phone deals. Prices are based on your choice of handset and data allowance.

The typical EE phone contract is 24 months, offering unlimited call minutes and texts.

EE offers a good choice of handsets, ranging from the basic, easy-to-use Doro 6520 up to the Apple iPhone 11 Pro, and the iPhone 12 Pro. Samsung and Huawei fans will also be able to find a competitive deal on their preferred model.

SIM only deals

With EE’s SIM only deals, you can choose between a 12 or 24-month contract. Whether you opt for a contract phone or SIM-only deal, it’s worth noting that EE now offers Wi-Fi calling to all customers on a monthly plan, with a compatible phone. This handy feature allows you to call, text or voice-over IP (VOIP) in Wi-Fi areas where the mobile signal is weak. You don’t even need to download an app - once it’s activated, it’s automatic.

With Wi-Fi on London Underground, new EE customers can also access Virgin Media Wi-Fi in more than 100 London Underground stations for free.

Another great feature for monthly plan customers is EE’s family account. This lets you share any spare data you don’t need with family members’ devices. Add two or more plans to your account and you can start gifting data. This can be handy if the kids use more data than you.

What extras does EE offer?

EE offers an attractive range of extras, some of which are included for free up to a certain period, for customers on pay monthly phone or SIM-only plans.

  • Apple Music

  • BritBox

  • MTV Play

  • BT Sport

  • Amazon Prime Video

  • Roam Further – allows you to use your inclusive minutes, texts and data in the USA, Canada, Mexico, Australia and New Zealand

  • Music Data Pass - listen to music without using up your data – works with Apple Music, Spotify and more

  • Gamer’s Data Pass - additional data purely for playing your favourite games

  • Video Data Pass - watch your favourite films and TV shows without eating into your data. Works with Netflix, Amazon Prime Video and more

How does EE rate for customer service?

EE has been working hard to improve its customer experience and response times, with all calls answered from its UK-based help centres.

According to Ofcom figures, EE’s overall customer service shows customer complaints below the industry average for broadband and mobile during Jan-Mar 2020.

EE has also invested in improving its online chat help and has now launched its My EE app, which provides 24-hour customer support.

What are the pros of EE?

  • Best 4G coverage in the UK

  • EE 5G network covers more towns and cities than any other UK provider

  • Useful features for families like family gift data and parental controls

  • Inclusive Smart Benefits on selected plans - depending on your tariff you may be able to choose from extras like Apple Music, TNT Sports on discovery+, Netflix or Apple One, included for the full length of your contract

  • Good selection of handsets.

What are the cons?

  • Not the cheapest network provider

  • SIM-only unlimited data plans not available

  • New customers will face higher mid-contract annual price rises in their bills – anyone starting a new contract, or renewing an existing one, after 1 September 2020 will see their monthly bills go up by the Consumer Price Index (CPI) measure of inflation + 3.9% from 31 March 2021.

How can I contact EE?

You can contact EE on 150 from any EE phone, or on 07953 966 250 from any other phone. If you’re hearing or speech impaired you can use the Relay UK service.

You can also get in touch with them via live chat on the EE website, or by downloading the My EE app which offers 24-hour support.

How do I compare EE deals?

Start comparing by choosing mobile phone contracts, SIM-only deals or shop by network providers.

If you only want to compare EE deals, simply click on the EE logo and you’ll find a list of its latest available deals.

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Methodology

1 Based on Trustpilot ratings (July 2026).