How can I make a claim for pothole damage from the council or local authority?
The first step is to gather evidence to support your case. Take photos of the pothole and measure its width and depth – if it’s not on a motorway and it’s safe to do so. Make a note of when you hit the pothole (date and time of day) and the exact details of the damage to your car, with supporting photos.
The next step is to report the pothole to the relevant council/authority. You can do so on the gov.uk website. Not only are you being a responsible citizen by doing this, but there will also be a record of the report that will work in your favour when you make a claim.
Speak to various garages and get quotes to repair the damage caused by the pothole. Keep all of these quotes as well as any receipts you receive after paying for the repairs.
Request that the mechanic states, in writing, that the damage done to the car was caused by a pothole.
Send a letter or email to the council/authority and include all details surrounding the case, such as evidence of the pothole, a full description of the incident and receipts issued upon the completion of the repair work.