Meerkat App and Rewards privacy policy

Who is processing your data?

We are Compare the Market Limited and we are the data controller of the personal data that you provide on the Website and/or that we collect about you. This means that we are the company responsible for deciding how your data is processed.

Compare the Market Limited is part of the BGL Group of Companies and provides products and services under various brands. If you want to know more about the BGL Group of Companies and its brands, you can find out more at www.bglgroup.co.uk.

Our Reward Schemes

The personal data that we use for the purposes set out in this Part includes: your name, contact details (including your address), details about any policies you take out with any of our insurance partners or other products you buy through our Website and any other information you provide to us, for example as part of any complaints or queries regarding our reward schemes.

We run certain rewards schemes to reward our customers for buying policies and other products through the Website. Please see here for more information about our rewards schemes.

We process this data because we have a legitimate interest in processing the data in order to effectively administer our reward scheme provide you with the reward scheme you have requested.

Please see the section below headed "Meerkat Movies and Meerkat Meals" for information about how personal data is collected and used by our Meerkat app.

Meerkat Movies and Meerkat Meals

If you have activated a Meerkat Movies or Meerkat Meals membership (referred to in this section as “Rewards” and downloaded the Meerkat app (the App), we will use the App to collect and process certain personal data as set out in this section.

What personal data do we use?

We collect and use the following information through the App:

  • your name, email address and password. This information is collected when you set up an account with comparethemarket.com and is used to log you into the App;

  • information about your location, where you have agreed on the App that we can do so (you can change your mind about this at any time using your device's settings). This involves obtaining location data from your device;

  • information about your use of the App, such as whether you have used your 2 for 1 codes, what movie trailers you have watched on the App, and which restaurants or movies you have searched for; and information about your device, such as your IP address, device profile and device settings (for example, whether you have switched push messaging on or off in your device settings).

  • We will use the data set out above to validate your eligibility to participate in our reward schemes and to administer the schemes. We will also use this data to contact you in relation to our reward schemes and to deal with any complaints or queries you have in relation to the rewards schemes. We will exchange data with our partners where necessary for the administration of any rewards schemes. We will also receive some data from the app about how you have use the reward scheme, for example if you use Meerkat Meals, we will receive information about your use your reward such as when and where you have used your reward and the number of people you used the reward for. This allows us to monitor how customers are using the rewards and to help us make any changes/improvements to our rewards schemes.

How do we use your personal data?

We use your personal data in the following ways and for the following purposes:

  • Your name, email and password are used to log you into the App and to link you to your comparethemarket.com account to check your eligibility for Rewards and that your membership is valid and has not expired.

  • Your name is also used to personalise any messages that we send to you through the App.

  • If you have agreed to receive messages from us, we will either use your device information to send you push messages (where you have opted in specifically to receiving push messages), or we will send in-app messages to you, for example to ask you to review the App.

  • If you have agreed to receive marketing from us we will use your device information to notify you of information, products or services that we think may be of interest to you based on your previous use of the App, such as the release of a new film or a change in the participating restaurants for Meerkat Meals.

We will use information about your account to send you service messages relating to your account, for example to let you know if your Rewards are about to expire. When you first log into the App, you will be asked if you are happy to allow location services. This means that we are sent information by your device about your location. You can turn this setting on and off any time using your device's settings. If you have consented to the use of location services, we will use your location to show you information about which restaurants or cinemas are nearby. We will also use this information to identify when you enter a particular location. For example, we will use this location information to identify when you enter a cinema or restaurant. We’ll use this information to give us insight as to how you use your Rewards and may also use this information to send you more tailored messages for example reminding you to use your voucher code.

Created on: 11th May 2018