What to do if you’ve lost your V5C logbook

You’ve decided to sell your car, but your V5C logbook is nowhere to be found. The good news is that you can easily order a replacement from the DVLA.

Here’s why your V5C logbook is important, and what to do if you lose it.

You’ve decided to sell your car, but your V5C logbook is nowhere to be found. The good news is that you can easily order a replacement from the DVLA.

Here’s why your V5C logbook is important, and what to do if you lose it.

Daniel Hutson
From the Motor team
3
minute read
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Posted 8 DECEMBER 2020

What is a V5C logbook?

A V5C logbook is an official registration certificate issued by the DVLA to the registered keeper of a vehicle.  
 
The V5C document confirms who the owner of the vehicle is. It also contains important information about the vehicle including make, model, age, registration number, colour, engine size and details of any previous owners.  
 
The V5C is made up of four pages containing tear-away sections which need to be filled in and sent to the DVLA in different circumstances. For example, if you’re selling your car, you’ll need to fill in the ‘new keeper’ details to let the DVLA know about the new owner.  
 
It’s important to keep your V5C in a safe place. Also, you’ll need to update it if there’s a change to your personal details, such as your name or address. Failure to notify the DVLA of any changes could result in a fine of up to £1,000. 

Why do I need a V5C logbook?

Although you can now notify the DVLA of changes to, for example, your personal details or change of ownership on its website, you still need a ‘physical’ V5C logbook.

You’ll need it to tax, insure, sell or scrap your car. The V5C also tells you what your vehicle’s CO2 emissions are. You’ll need this to find out which car tax band your vehicle is in.

What should I do if I’ve lost my V5C logbook?

Don’t panic. If you’ve lost your V5, or it’s been stolen, damaged or destroyed, you can order a replacement from the DVLA.

Apply by phone:

If you’re the registered keeper of the vehicle, you can call the DVLA on 0300 790 6802 Monday to Friday, 8am-1pm, and 2pm-7pm, and on Saturdays from 8am-2pm.

You’ll need to pay £25 by debit or credit card. It usually takes up to five working days for the replacement V5 to arrive.

If you need to change your name, address or vehicle details, you’ll need to apply by post instead.

Apply by post:

Download and fill in form V62 on the DVLA website.

Send the completed form with a cheque or postal order for £25 made payable to ‘DVLA Swansea’, to the following address:

DVLA
Swansea
SA99 1DD

It can take up to six weeks for the replacement V5 to arrive by post.

It’s highly recommended that you wait for the replacement V5 to arrive, before trying to sell your car. 

What if I buy a car and there’s no V5C logbook?

The DVLA strongly advises against buying a car without a V5C logbook. One of the main reasons for this is that the car could have been stolen.

However, if you believe the seller has genuinely lost the logbook and you do buy the car, you can apply for a new V5 from the DVLA. You’ll need to download form V62 and send it to the above address, together with the green ‘new keeper’ slip you were given when you bought the car. You won’t be charged a fee for this.

If you don’t have the green ‘new keeper’ slip, you’ll need to pay £25 and also explain on the form, why you’re making the application.

What if I need to tax my car and I’ve lost my logbook?

Post Offices that deal with vehicle tax may allow you to tax your vehicle and apply for a replacement V5 at the same time.

To do this you’ll need to take a completed V62 application form and a £25 fee to the Post Office. They’ll be able to tell you if you can still go ahead and tax your vehicle without the logbook.

It can take up to six weeks to receive your new V5 by post. If you’re unable to tax your vehicle until the replacement V5 arrives, you’ll need to take it off the road and make a SORN.

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