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Scottish Power

Thinking of switching to Scottish Power? Find out more about Scottish Power tariffs, pricing and services.

Thinking of switching to Scottish Power? Find out more about Scottish Power tariffs, pricing and services.

How to contact Scottish Power?

There are several ways to contact Scottish Power: 

Why choose Scottish Power?

Scottish Power is owned by Iberdola, a Spanish utility company with more than 170 years of history and a leading wind power producer. 

Scottish Power is also big on wind power, generating all of its 100% renewable electricity from its UK wind farms. With an aim of achieving net zero emissions by 2050, Scottish Power could be a good option for anyone looking to go green. 

It is also one of the founding members of Energy UK’s Vulnerability Commitment, which aims to support vulnerable households with their energy needs.  

Scottish Power tariffs

There are several types of Scottish Power tariff. Here’s how Scottish Power prices depend on the tariff you’re on:

  • Standard variable tariffs (SVTs) — a flexible pricing tariff, where the cost of energy varies depending on the state of the energy market. SVTs come without a fixed contract or exit fees.
  • Dual fuel tariffs — combines your gas and electricity supply into one bill.
  • Pre-payment tariffs — you pay for your energy up front. This means you can control your payments, but your supply is cut off when you run out of credit.

There are some types of Scottish Power tariff that aren’t currently available:

  • Fixed-rate tariffs — your price per unit of energy (kWh) is fixed for the duration of your contract. However, your bill may change in line with your usage.

What does Scottish Power Heating & Home Protection cover?

Scottish Power Heating & Home Protection is available as several plans: 

  • Boiler, Radiator & Service Care 
  • Heating & Plumbing Protect 
  • Heating & Home Emergency Protect 
  • Appliance cover 

Reviews

At the time of writing (June 2023), Scottish Power has an ‘average’ rating on Trustpilot – a score of 3.2 stars out of five.

Find Scottish Power reviews on Trustpilot

 

Frequently asked questions

Can I cancel my Scottish Power supply?

Yes, you can switch or cancel your Scottish Power energy supply at any time. 

However, if you’re on a fixed-rate tariff and are switching or cancelling early, you’ll likely have to pay an exit fee. These may apply per fuel, so one for electricity and one for gas, but they’re not too expensive. This could still make cancelling or switching worthwhile. 

Can I get a smart meter with Scottish Power?

Yes, you can get a smart meter with Scottish Power. 

You can book a smart meter appointment online. A Scottish Power engineer will come to your home at a time that suits you to install your smart meter. Installation takes about one hour. 

 

How can I complain to Scottish Power?

You can complain about your Scottish Power service in several ways:

Once your complaint has been raised, you can track its status at scottishpower.co.uk/mycomplaint. 
 
If you’re unsatisfied with how your complaint has been handled or resolved, you can escalate your complaint using this form. Scottish Power aims to respond to complaint escalations within three to five days. 

How do I submit a Scottish Power meter reading?

You can submit a Scottish Power meter reading online. Simply log into your account.

If you don’t have an online account, submit meter readings using your meter serial number and reference number. 

Is Scottish Power Heating & Home Protection 24 hours?

Yes, Scottish Power’s Heating & Home Protection plans provide a 24/7 emergency helpline.  
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