Why choose Tesco Mobile?
Tesco was the first supermarket to enter the mobile market and it’s certainly holding its own against the other big competition. If you’re looking for simplicity, great choice and overall value for money, you can’t get much better than Tesco Mobile.
Offering flexible and affordable mobile and SIM only deals, Tesco Mobile could be a good choice for budget-conscious customers.
What tariffs and plans does Tesco Mobile offer?
Tesco has a great range of phone contracts and SIM only deals which you can compare through us.
Both phone and SIM only deals are capped, so if you’re after an unlimited deal, Tesco won’t be for you.
However, if you’re worried about going over your allowance and prefer to keep track of your spending, Tesco’s capped contracts will ensure you don’t rack up any extra charges.
Before you choose a deal, Tesco lets you set a ‘safety buffer’. This allows you to fix the amount that you’re happy to spend above your monthly tariff on things not included in your monthly allowance. The idea is you can avoid any nasty surprises in your bill as you’ll know how much the maximum amount can be.
If you want to make sure your bill is never more than your monthly tariff, you can set up what Tesco calls a zero bill cap.
But if you choose this option, you won’t be able to:
- send picture messages
- call or text premium-rate numbers
- make international calls or dial 05 numbers
- and you won’t be able to do anything else that’s chargeable either - using extra minutes or data for example
Tesco contract phone deals
Tesco offers a great range of handset deals including the latest iPhone and Samsung ranges.
Most phone contracts are for 24 or 36 months, but there are 12, 18 and 30-month options too. And if you choose an ‘Anytime Upgrade Flex' plan, you’ll be able to upgrade or downgrade your usage tariff once a month, after your phone has been paid off.
If you know you won’t be using your full allowance for that month, simply downgrade to a cheaper tariff.
You can also upgrade your handset early.
Tesco SIM only deals
Choose between pay monthly, pay-as-you-go or for compatible phones, 5G SIM only deals.
For extra convenience, Tesco also offers ‘no-contract’ SIM deals known as Rocket Packs. These let you buy a bundle of data, minutes and texts together for a month without any contract.
Frequently asked questions
What coverage does Tesco Mobile offer?
Tesco runs off the O2 network, so 4G coverage is very good – around 99% of the population can be catered for. It also takes advantage of O2’s 5G network, currently live in areas within 75 towns and cities, with more places scheduled to be added in the near future.
Although the majority of the country can get good coverage at decent speeds, there are still a few blind spots in some rural and coastal areas. If you’re looking for a Tesco deal, check that your area’s covered before you buy.
What extras does Tesco Mobile offer?
If you have a Tesco Clubcard, you can get double the value of your Clubcard vouchers when you spend them at Tesco Mobile. Just convert your Clubcard vouchers into Tesco Mobile partner vouchers in the Clubcard app or on the Clubcard website.
Tesco also offers discounts and rewards through its ‘Family Perks’ scheme. Simply add one or more contracts to your account, and each of you will be able to pick monthly rewards like more data or minutes, money off your bill or extra Clubcard points.
How does Tesco Mobile rate for customer service?
Tesco Mobile is rated highly for customer service. In the latest Ofcom customer service report, most customers were likely to recommend Tesco Mobile to a friend. In 2019/20, it had the highest customer satisfaction levels at 97% compared with the industry average of 93%. It also had the lowest number of complaints – just three complaints per 100,000 customers, compared with the industry average of 13.
What are the pros of Tesco Mobile?
- good value for money
- highly-rated customer service
- Clubcard points can help lower your mobile bill
- flexible upgrades
- capped deals help you manage your mobile spending
- ideal for budget-conscious families
What are the cons of Tesco Mobile?
- no unlimited plans
- coverage not available in some areas
- other networks offer better international roaming options
How can I contact Tesco Mobile?
You can contact Tesco Mobile customer care team on 0345 301 4455. From 4 January 2021, lines are open from 8am to 9pm Monday to Friday, 8am to 8pm on Saturdays, and 10am to 6pm on Sundays.
Alternatively, you can chat with a live agent via the Tesco Mobile website or on Twitter or Facebook.
How do I compare Tesco Mobile deals?
Simply click below then choose from phone contract or SIM only deals. You can filter down your search to see only Tesco deals, or include deals from other mobile network providers.Find a deal
What our expert says
“Tesco Mobile doesn’t have unlimited plans, or the bells and whistles extras offered by some mobile network providers. But if you’re looking for good value for money, Tesco’s plans give you a simple and flexible way to only buy what you use.”
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