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Broadband, phone and TV

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Broadband, phone and TV

Remember the days when your landline doubled up as your internet dial-up connection and TV consisted of four channels? Well, thank goodness those days are over. But 21st century living comes with its own set of complications – like the almost overwhelming choice of broadband, phone and TV deals that are available. So, we thought we’d make life a little bit easier and help you work out what’s right for you.

Frequently asked questions

What are the benefits of bundling?

Grouping together some, or all, of your internet, phone and TV services is becoming the norm and you might find yourself strapped for choice if you want to buy each service separately. But there are lots of benefits to bundling. Getting your broadband, phone and TV package from one provider isn’t just easier, it could save you money too. 
Providers are keen to get as much of your business as they can, and may offer incentives such as discounts, vouchers and premium TV channels at reduced prices. Most of us have heard of the key players offering broadband, phone and TV, such as Sky, BT and Virgin. But depending on where you live, you could also find packages from other providers, such as Now TV, EE and TalkTalk.

If you're buying all three services together, think about what your household needs from each one. For example, when it comes to broadband, think about how speedy it needs to be. Or, if you’re incorporating your phone into the package, consider whether calls will be made to mainline, mobiles or international numbers.

Choosing the right broadband package

With a broadband package, one of the key points to think about is how much you use the internet.
Internet usage is measured in data, so the more time you spend online, the greater the amount of data you'll use. So, if everyone in your home has their own laptop or tablet and downloads lots of movies, TV, and music, look for packages that give you unlimited data.
At Compare the Market, we only offer unlimited data broadband packages, so you and your family can browse, download and stream as often as you like, without having to worry about data limits. 
Speed is the other broadband factor you'll need to think about but, depending on where you live, you might not have a huge amount of choice.

There are three main ways that broadband can be delivered into your home - ADSL, cable and fibre optic.
ADSL is the most common form of internet connection but it's also the slowest. The fastest is fibre optic broadband and sitting somewhere in between is cable.

Around 95% of homes have access to superfast broadband, but if you live in the countryside that drops to 79%.

You can use our broadband speed checker to compare your internet connection against different providers in your area.

Choosing the right phone package

Using your landline might seem very last century, but there are some benefits; like reliability, for example. So it’s worth looking for a great deal on your home phone line too.
Consider how much different providers charge for local, national and international calls, or calls to a mobile. Some packages offer free calls during certain times, to certain numbers, or to those on the same network as you. Things to watch out for include line rental and connection charges – so make sure you factor these in when you're doing your sums.
Most packages require a landline, but it's probably more important to think about what you really need. If you already get plenty of minutes with your mobile deal, you might just need the most basic line option. If you have family abroad and might benefit from discounted international calls, you can take advantage of one of our unlimited broadband deals to use Skype or Facetime.

Choosing the right TV package

When it comes to TV, the amount of channels these days is pretty mind-boggling. The good news is that you can tailor your viewing mix to suit your tastes – whether it's sport, US drama, kids' channels or films.
Some bundles also offer access to TV on demand (such as BBC iPlayer) through digital TV apps, as well as to other subscription services like Netflix. If, on the other hand, you're not too fussed about particular channels, Freeview bundles – which offer free digital TV – might be the best and least expensive bet.

Can I add my mobile phone to a broadband, phone and TV bundle?

A number of providers, including Sky, Virgin Media and TalkTalk, now offer mobile add-ons for their broadband, TV and phone bundles, giving you the option to package your mobile spending with the rest of your bills.
One thing to remember if you’re considering adding mobile to your package; your mobile service will be provided through your provider’s partnered Network. So it might be worth checking network coverage in your area before you commit to making the switch.

If I agree to something, how long am I committed for?

That depends on the type of contract, so always read the small print. Typical contract lengths range from 12 to 18 months.
Many deals come with 'introductory offers', which give you a reduced price for a certain length of time. If this is the case, make sure you know when that period ends and how much more you'll have to pay afterwards. Unfortunately, loyalty doesn't always pay when it comes to broadband – so it's worth shopping around as you approach the end of your fixed deal, to make sure you're not paying over the odds.

If I'm not satisfied with my package, can I switch?

Most new contracts come with a ‘cooling off’ period, usually up to 14 days. During this time, you should be able to switch your package without any penalties.
Check the terms of your contract to see if there are any costs incurred for ending your package early.

Can I get a broadband and TV package without a phone?

To get the most out of your broadband, it’s generally best to have an active landline connection. This goes for all physical telecom networks, such as BT’s Openreach network and Virgin Media’s fibre optic cable network. It also applies to satellite TV, cable TV and Freeview platforms, which all require a phone line to access their services.
It’s possible to get broadband and TV without having a landline installed, but you’ll probably find you have a reduced service. What’s also worth noting is that it’s unlikely you’ll be able to get this as a bundle, so you’ll have to source separate deals.

How do I find the perfect bundle?

If you’re looking for a great deal on your broadband, phone and TV bundle, we can help you switch provider quickly and easily.
And if you’re still mystified by what broadband speed you need, and whether fibre optic is right for you, we're here to help you compare a range of suitable packages available in your area. So why not compare today?

Why use Compare the Market?

Start comparing in less than
1 minute**
Compare broadband deals from large and small providers 93.3% of users would recommend Compare the Market to friends or family***

**On average it can take less than 1 minute to compare broadband deals through Compare the Market based on data in September 2020.
***For the period 1st June 2020 to 31st August 2020, 10,731 people responded to the recommend question. 10,011 responded with a score of 6 or above, therefore 93.3% are likely to recommend.

Holly Niblett

From the Digital team

What our expert says

“Opting for a package deal on your broadband, TV and phone spending can be a great way to save money and hassle on your bills. However, you should also remember that deals and packages change all the time. So, when you get to the end of your contract, it’s always worth shopping around to see if you could get a better deal elsewhere.”

Need help to choose the right broadband deal?

Take a look at some of our guides:

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