Plusnet broadband deals


Get a whole year of Meerkat Meals & Meerkat Movies*

Get a whole year of Meerkat Meals & Meerkat Movies*

Aleksandr and sergei in the cinema

Frequently asked questions

  • What are the different Plusnet packages?
  • What about extras?
  • What’s Plusnet’s customer service like?
  • How do I switch?
  • How do I compare broadband deals?

What are the different Plusnet packages?

Plusnet offers a range of home broadband packages with phone included.

Unlimited Fibre customers receive the Plusnet Hub One – Plusnet’s fastest ever router. They can also add YouView TV, which includes 70 Freeview TV and radio channels and on-demand content, as well as the 20 premium entertainment channels and BT Sport Lite. 

What about extras?

  • All Plusnet packages come with wireless routers included.
  • Also included are Plusnet Protect to protect you from phishing, spam and viruses. Plusnet SafeGuard helps you filter inappropriate web content.

What’s Plusnet’s customer service like?

According to Ofcom’s 2017 customer service study, 86% of Plusnet’s broadband customers were satisfied with the service.

How do I switch?

Plusnet could have you up and running in as little as 10 days. If you’re currently with Sky, BT or TalkTalk, simply sign up and Plusnet will do the rest.

If you’re moving from Virgin Media or another cable provider, you’ll need to contact your old supplier to cancel your service. Plusnet recommends doing this after receiving the activation date for your new service.

How do I compare broadband deals?

The broadband market is very competitive, so do your research before signing up to a new provider. There are usually plenty of offers from the various suppliers.

With Compare the Market, you can easily compare broadband deals for your area simply by entering your postcode, and get a quote in less than 1 minute. 

We can list the relevant package details including:

  • monthly charges
  • line rental, speeds
  • connection costs
  • download limits  
  • any extras or freebies
Compare broadband and see how much you could save today.

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