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The UK’s second-largest broadband provider (behind BT) offers a range of packages with different speeds, phone and TV options. Be careful though, some packages come with download restrictions whereas others are truly unlimited packages with no download caps and no slowing down, even at peak times. If you’re thinking about switching providers, keep an eye out for the broadband deals Sky regularly uses to attract new customers. The jewel in Sky’s broadband crown is its Sky Fibre Max package:
Sky also offers Sky Fibre Unlimited, which is basically the same as the Max deal but with top speeds of 38 Mbps and a slightly lower price. If you don’t need superfast broadband, you can choose Sky Broadband Unlimited, which still boasts speeds of up to 17 Mbps. As this is an ADSL package, be aware that speeds may vary depending on how far away from the telephone exchange you live.
All Sky Broadband deals come complete with the Sky Talk home phone package and you can also bundle in a TV Entertainment package, which gives you access to over 300 channels. There are three bundles to choose from; Entertainment + Broadband, Entertainment + Fibre Unlimited and Entertainment + Fibre Max, depending on budget and what broadband speeds you need.
All Sky broadband packages come with Sky Talk, Sky’s landline telephone service, as standard. As with most providers, that means you’ll pay line rental on top of your monthly tariff. You’ll get the Pay As You Talk package for no extra cost or you can pay a monthly fee for:
You can also add Sky Talk Shield – Sky’s personalised call screening service – free of charge.
The Sky Entertainment package gives you access to over 300 TV channels including Sky Atlantic, Sky Sports News and MTV. You can add on Sports, Cinema, Kids and HD packages for an extra monthly cost. With any Sky TV package, you’ll get a Sky Q box which means you can:
Plus, Sky TV customers can take advantage of Sky Go, which lets you watch your favourite shows on your tablet, mobile or laptop, at no extra cost, and Catch Up TV, which gives you access to shows from the past 30 days, across 65 channels.
Sky had the fewest complaints to Ofcom about its broadband service per 100,000 subscribers in 2017. It also ranked higher than average for overall satisfaction with complaints handling. The Sky team is on call seven days a week – including evenings - to fix any broadband issues that can’t be sorted over the phone.
Just complete a quote and sign up, and in most cases, they do the rest. As one of the companies which uses BT’s Openreach network to provide broadband services, Sky has to comply with ‘one touch’ switching regulations, so they’ll contact your existing provider for you and cancel that contract. However, if you're switching to or from a cable network (such as Virgin Media), things aren’t quite so simple. You’ll need to stop your service with your current provider before starting afresh with your new service. When you sign up to your new provider, they should make it clear what, if anything, you have to do. Just watch out for any contract cancellation fees for terminating your existing contract early.
The broadband market is very competitive, so do your research before signing up to a new provider. There are usually plenty of offers from the various suppliers. Get a quote in minutes with Compare the Market simply by entering your postcode. We give you all the relevant package details including:
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