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TalkTalk broadband deals

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Comparing TalkTalk broadband deals

TalkTalk uses the BT Openreach network for its phone and broadband services. It comes with a  fixed-price guarantee  for the length of your contract.  
 
Prices vary depending on the length of contract you sign up for. The 18-month contract can often be the cheapest. 
 
With TalkTalk broadband deals you can choose: 

  • Between ADSL and fibre optic broadband 
  • Packages with calls and mobile phone deals 
  • Sky Sports and BT Sport channels 

What does TalkTalk offer with its broadband deals? 

TalkTalk offers: 

  • Fast broadband – average download speed 11Mb 
  • Faster Fibre broadband – average download speed 35Mb 
  • Faster Fibre Speed Boost – average download speed 63Mb 
  • Ultra Fibre Optic – up to 300Mb 

What are the different TalkTalk broadband packages? 

TalkTalk offers a range of home broadband (including phone) and TV packages for you to choose from.  

Phone services   
 
TalkTalk doesn’t currently offer any specific broadband and phone packages. Instead, a phone service is included with  all of the company’s broadband packages. Any calls you make are simply charged at the standard rate, on top of your package and line rental costs.  
 
However, there are some ‘calling boost’ options that you could add to your standard TalkTalk package. These don’t have any tie-in period, so you can dip in and out of them each month.  
 
The call boosts include: 

  • Unlimited UK Calls: Unlimited calls to UK mobiles and landlines 24/7. 
  • International Max Calls Boost: 1,000 minutes to landlines and mobiles in 55 countries, including Poland and India, to standard price numbers. Plus, discounted rates to all international destinations. 
  • Voicemail Plus: Personalised greeting, extra storage and remote access to your voicemail. 
  • Mobile Minutes Boost: Unlimited calls from your landline to UK mobiles for Plus TV customers. 

TV   

There are two key TV and broadband packages from TalkTalk: 

  • TV Lite Box:  This includes over 80 Freeview channels, 30 entertainment channels and seven-day TV programme catch up. You can also pause and rewind live TV and the package comes with TalkTalk’s TV Boosts, so you can add and remove premium channels on a flexible 30-day rolling contract. Available TV boosts include Entertainment, Kids, Sky Cinema, Sky Sports and BT Sports.   
  • TV Plus Box:  This comes with the same features as the TV Lite Box, with the added feature of being able to pause, rewind and record up to 180 hours of programmes.  

What about extras? 

  • All of TalkTalk’s broadband packages come with totally unlimited broadband, which means no download limits. 
  • All fixed-rate customers receive a  Super Router, optimised specifically for TalkTalk broadband. Customers also get  HomeSafe  security software for free online protection. 

Can I bundle broadband with TV? 

Yes, you can bundle broadband with TV in a package. In fact, it’s one of the cheapest ways to get subscription TV in the UK. The latest bundle deals include: 

  • Faster Fibre broadband + TalkTalk TV Plus – 80+ Freeview channels + TV Lite Box 
  • Faster Fibre + TV Plus + Entertainment Boost – 30 extra entertainment channels + TV Plus Box 

Can I get TalkTalk in my area? 

As TalkTalk is one of the biggest broadband providers across the UK, there’s a good chance it will be available in your area. TalkTalk’s fibre broadband should be available for over 95% of the UK. However, there are some areas that still can’t get it.  
 
Click on the link below and put in your postcode to find out if TalkTalk is available in your area.  

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How fast is TalkTalk broadband? 

These are the TalkTalk broadband speeds:  

  • Fast broadband – average download speed 11Mb 
  • Faster Fibre broadband – average download speed 35Mb 
  • Faster Fibre Speed Boost – average download speed 63Mb 
  • Ultra Fibre Optic – up to 300Mb 

The speed you’ll get can be impacted by where you live, the distance from the telephone exchange, and by the performance of your computer and wiring in your home. If you decide to go with TalkTalk, you’ll be given a speed estimate for your address before you sign up.  

Is TalkTalk any good? 

If you’re looking for great value broadband, TalkTalk is one of the most affordable providers in the UK. 

  • Broadband and TV bundles are among the cheapest in the UK 
  • Regular discounts on broadband packages 
  • Fixed price plans mean no mid-contract price increases 
  • One of the cheapest ways to get subscription TV 

Will I save with TalkTalk broadband? 

The broadband market is very competitive, so do your research before signing up to a new provider. There are usually plenty of offers from the various suppliers. 
 
With Compare the Market, you can easily compare broadband deals for your area simply by entering your postcode.  
 
We can list the relevant package details including: 

  • monthly charges 
  • line rental and speeds
  • connection costs 
  • download limits   
  • any extras or freebies 
Find a deal

How do I switch to TalkTalk broadband? 

TalkTalk says it will have you up and running as quickly as possible, but it may take up to a couple of weeks. If you’re already with an Openreach provider, you’re unlikely to need an engineer visit. That’s because it should be easy enough to swap once your line is connected, by installing the kit yourself when it arrives using the instructions. But TalkTalk will let you know if you need an engineer visit.  
 
If you're with  BT, EE,  Plusnet  or  Sky, TalkTalk can cancel your contract with them once your order has been placed. If you’re still in contract, you may incur charges for early cancellation so you should understand what they are, before signing up to a new contract. 
 
If you’re with Virgin Media or don’t have a phone line, you’ll need a new phone line. TalkTalk will ask you to choose an installation date and time. If you're switching from Virgin Media, wait until your TalkTalk service is live before contacting them, to avoid disruption to your service. 

Frequently asked questions

What are the pros and cons of TalkTalk?

TalkTalk – pros include: 

  • One of the most affordable broadband providers in the UK, with special deals and discounts regularly available 
  • Unlimited broadband 
  • One of the cheapest ways to get a great range of subscription TV 
  • No mid-contract price hikes 
  • TalkTalk TV offers great flexibility. Choose your favourite channels on a monthly basis and cancel when you like 
  • Access Netflix and Amazon Prime Video through your TalkTalk TV box. You can also add them to your existing TalkTalk account 
  • HomeSafe security features and parental controls can be applied to every device connected to your TalkTalk broadband connection 
  • Its award-winning Wi-Fi hub is free with Faster Fibre and Superfast Fibre deals, if you don’t already have a Super Router.  

TalkTalk – cons: 

  • The standard TalkTalk TV box doesn’t have a record feature 
  • Fewer TV channels than Sky or Virgin Media 
  • Not always quite as fast as Virgin Media 
  • Reputation for customer service could be a bit better 
  • Fibre optic broadband is unavailable in some areas 

Can I get a home phone with TalkTalk?

Yes. All TalkTalk packages include a landline and line rental. If you don’t want to make any calls and just want to use the internet, there’s no need to plug in a phone.

Can I get a TalkTalk router upgrade for free?

You can get TalkTalk’s Wi-Fi Hub router I for free if you’re upgrading to Faster Fibre and don’t already have a Super Router. If you already have a router, a Wi-Fi Hub upgrade will cost £30.

Is there a TalkTalk installation fee?

Set up fees for new and existing lines cost £60. 

How can I contact TalkTalk?

There are various ways to contact TalkTalk: 

  • Phone: Customer services are available on 0345 172 0088. Please note: Due to the COVID-19 pandemic, TalkTalk is prioritising its voice call service to help its most vulnerable customers at the present time.
  • App: You can message the help team by downloading the My TalkTalk App 
  • Online: TalkTalk’s Live Chat is available every day from 8am-7pm via the TalkTalk website. There’s also a wide range of guides and FAQs to help you with your queries

How much does TalkTalk broadband cost?

TalkTalk broadband and TV deals start from £25.50 a month for 18 months.+   

+Faster Fibre with TalkTalk TV, 18-month contract

What do I need to get a quote?

We’ll need your postcode to establish if TalkTalk is available in your area. We’ll also need: 

  • The name of your current provider 
  • Your personal details 
  • What services you’d like to compare: Broadband, or broadband and TV packages 

Once we have your details, we can find you a list of suitable deals available where you live. This saves you time and helps you to avoid comparing deals that you can’t get in your area.  
 
It takes less than a minute for you to compare or find broadband deals with us.** 

Why use Compare the Market? 

  • Find a deal in 1 minute** 
  • 94.0% of users would recommend Compare the Market to friends or family*** 
  • Compare a range of broadband providers including TalkTalk, Sky, BT and Virgin Media

**On average it can take less than 1 minute to find a broadband deal through Compare the Market, based on data in May 2020. 
***For the period 1st March 2020 to 31st May 2020, 11,723 people responded to the recommend question, 11,015 responded with a score of 6 or above, therefore 94.0% are likely to recommend

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Holly Niblett

From the Digital team

What our expert says… 

“One of the UK’s most popular providers, TalkTalk provides simple, affordable broadband packages with flexible TV and phone plans. Unlimited broadband means the whole family should be able to use the internet as much as they like without having to worry.”  

Need help to choose the right broadband deal?

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