How to get proof of no claims
Your provider won’t always send you proof of no claims automatically. And some new providers will ask your old provider for the proof of no claims discount themselves, but they’ll let you know if they’re going to do this.
Your no claims discount may be on your renewal letter. If it’s not on there, it might be on the cancellation notice you’ll receive if you’re switching.
If you can’t find it yourself, contact your provider and ask them to send you the required proof.
Once you’ve forwarded proof to your new provider, you should get a letter from them, confirming they’ve received it. If you don’t hear anything, follow up to make sure they have it.