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Why get life insurance from AIG?
AIG, which stands for American International Group, serves customers in more than 130 countries around the world. In the UK, it offers a wide range of life insurance and other types of protection for both individuals and businesses.
One of its main selling points is the range of health and wellbeing services it offers customers through its Smart Health service – including 24/7 online access to a GP.
It also offers a range of life insurance options, including Instant Life Insurance. This can give you cover fast, without you needing to provide any medical evidence in your application.
AIG supports Winston’s Wish, the charity that helps children who’ve lost a parent or sibling.
How to contact AIG
You can call AIG’s customer services team on 0345 600 6820. Lines are open Monday to Thursday from 8.30am to 6pm, or on Friday from 8.30am to 5.30pm. You can also email customer services at [email protected].
You’ll find other contact details in the customer services section of AIG’s website.
What types of life insurance can I get with AIG?
AIG offers a range of life insurance and protection products, including:
A range of options, including term insurance and family income benefit.
With the option of care cover to fund essential care in later life.
Flexible, personalised cover for as many as 50+ conditions based on the impact of illnesses.
Affordable cover with guaranteed acceptance if you’re aged between 50 and 85 (81 if you’re a smoker).
A monthly income if you’re unable to work because of illness or injury.
Relevant life insurance
Protect key employees with AIG’s business life insurance.
What optional extras are available?
To cover funeral costs, AIG life insurance could pay up to £10,000 of a valid claim in advance. It also offers a discretionary fund of up to £300 to go towards wigs and travel costs after cancer treatment.
You can add a waiver of premium to your policy for a small additional cost to cover your premiums if you can’t work because of illness or injury.
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 Correct as of December 2023.
What Defaqto star ratings do AIG insurance policies get?
AIG’s whole of life, term life insurance, critical illness and income protection products get a top 5-star rating from Defaqto. The organisation independently assesses the quality of financial products.
Frequently asked questions
Can I cancel a policy with AIG?
You can cancel your AIG policy at any time – just contact AIG on 0345 600 6820.
Once you’ve cancelled, your insurance will end the day before your next monthly payment is due. Payments you’ve made won’t be refunded.
If you cancel within 30 days of receiving your policy documents, any payments will be refunded unless you’ve already had a claim paid.
What additional benefits are available from this provider?
AIG customers, their partners and their children – up to the age of 21 – can access a range of health and wellbeing services from AIG’s Smart Health website and app.
These include access to GP appointments online, by phone or by video, 24 hours a day, 365 days a year.
Smart Health can also provide personalised fitness and nutrition plans, plus advice, health checks and mental health support and counselling.