Virgin Media broadband deals

Compare Virgin Media broadband deals and find the right package for you.

What does Virgin Media offer?

Virgin Media offers broadband, TV, home phone and mobile packages, making it one of the UK’s leading ‘quad-play’ providers.

Its fibre packages provide some of the fastest broadband speeds in the country, allowing for lightning-quick downloads as well as quality gaming and streaming. It also offers student broadband and social broadband tariffs for those on a low income.

And because Virgin Media uses its own cable network, you don’t need a landline phone connection to get online.

So, if you’re thinking of switching providers, see if there’s a Virgin Media broadband deal that’s right for you.

Can I get Virgin Media broadband in my area?

Virgin Media’s broadband network now reaches more than 16 million premises in the UK, and work is ongoing to expand it. But not everyone can get it – especially if you live in a remote rural location.

To find out whether Virgin Media is available in your area, simply enter your postcode in our broadband postcode checker. Remember that internet speed will depend on your location, so it’s best to do a broadband speed check when comparing broadband packages.

If you haven’t had Virgin Media before, you may need a visit from an engineer to get set up if that’s the provider you choose to go with.

What Virgin Media fibre deals can I get?

Virgin Media broadband deals vary depending on what speed you need. Heavy internet users in large households might want a faster connection than someone who only browses and shops online occasionally.

You can choose from five download speeds with a Virgin Media internet package:

M125 – providing average download speeds of 132 Mbps (megabits per second). Ideal for casual browsing and streaming on up to four devices.
M250 – providing average download speeds of 264 Mbps. Suitable for households with several people online at the same time.
M350 – providing average download speeds of 362 Mbps. Ideal for streaming in 4K Ultra HD.
M500 – providing average download speeds of 516 Mbps. Incredibly fast internet for busy households with many devices.
Gig1 – providing average download speeds of 1,130 Mbps. Great for serious gamers, downloading very large files and streaming content in 4K.

How much does Virgin Media broadband cost?

Virgin Media broadband prices start from around £28 a month, going up to around £45 for its most expensive Gig1 broadband.

Virgin Media broadband tends to be slightly more expensive than other providers, but its speeds are largely unrivalled. And it often offers great savings for the first six to 12 months of your contract.

When comparing broadband, just be careful to check for price rises once your fixed term comes to an end, to avoid any nasty surprises.

Best Virgin Media deals and bundles

If you want to combine a Virgin Media internet package with a TV subscription and your home phone, there are several bundles available that could work out considerably cheaper than buying these services separately.

The Big Bundle includes:

M250 Fibre Broadband – average download speeds of up to 264Mbps
Virgin TV 360 box – over 100 free-to-air TV channels
Weekend Chatter – unlimited weekend calls to UK landlines.

The Bigger Bundle includes:

M250 Fibre Broadband – average download speeds of up to 264Mbps
Virgin TV 360 box – over 190 TV channels, including Sky channels in HD and BT Sport 4K
Weekend Chatter – unlimited weekend calls to UK landlines.

The Bigger Bundle + Sports includes:

M500 Fibre Broadband – average download speeds of up to 516Mbps
Virgin TV 360 box – over 195 TV channels, including BT Sport, Sky Sports and Sky channels in HD
Weekend Chatter – unlimited weekend calls to UK landlines.

The Ultimate Volt Bundle includes:

Gig1 Fibre Broadband – average download speeds of up to 1,130Mbps
Virgin TV 360 box – over 230 TV channels including BT Sport 4K, Sky Sports and Sky channels in HD
Netflix – standard subscription to the streaming service
Anytime Chatter – unlimited calls to UK landlines and mobiles anytime
O2 SIM – unlimited texts, call minutes and 5G data.

Virgin Media may change and update the packages it offers from time to time.

We can help you compare Virgin TV packages if you’re interested in combining your broadband, phone and TV services into one easy-to-manage bundle.

How fast is Virgin Media broadband?

Virgin Media broadband speed is the fastest that’s widely available in the UK. Even its most basic packages are seriously quick and more than a match for other providers.

This table gives you an idea of how fast Virgin Media broadband speeds are compared with Sky:

Virgin Media broadband package	Average download speed	Sky broadband package	Average download speed
M125	132 Mbps	Superfast	59 Mbps
M250	264 Mbps	Ultrafast	145 Mbps
M500	516 Mbps	Ultrafast Plus	500 Mbps
Gig1	1,130 Mbps	Gigafast	900 Mbps

Gig1 fibre is Virgin Media’s fastest speed, which it claims is 19 times faster than the UK’s average broadband speed. You should be able to get it if your area is connected to the Virgin Media network.

Why choose Virgin Media?

Thanks to its lightning-fast speeds and wide-ranging features, Virgin Media internet packages are particularly well-suited to busy households with several devices. Here are a few of its benefits:

Offers the fastest widely available speeds in the UK
Offers broadband, phone, TV and mobile
No home phone line needed
Extensive packages for watching TV and sport
Many packages available on a rolling 30-day contract
Gig1 fibre rolling out across the UK (average speeds of up to 1,130 Mbps).

What are the downsides to choosing Virgin Media?

As with any broadband provider, there can be disadvantages to choosing a Virgin Media package:

Is less readily available across the country compared to rivals
Can be more expensive than other providers
Cancellation fees could be high
No Sky Atlantic channel with TV package
Bundles not as flexible as some offered by other providers.

What does Virgin Media offer new customers?

Virgin Media regularly has special offers to attract new customers. Look out for incentives like money off your bill or flash sales where you can get free games consoles, TVs or other gadgets.

Other perks included in Virgin Media new customer packages include:

TV on the go: allows you to watch TV online on your computer, tablet or phone, as well as record your favourite shows on the move.
No charge for servicing and repairs: Virgin Media doesn’t charge for any service or repairs if its equipment breaks down.
Public WiFi: access WiFi hotspots, including WiFi on the London Underground.
Internet security toolkit: a complete help and security suite with parental controls, as well as protection from viruses, identity theft and malicious websites.

Virgin Media phone and broadband deals

If you still regularly use your landline, Virgin Media’s home phone and fibre broadband bundles could be cost-effective. Choose from these call plans:

Weekend Chatter – unlimited weekend calls to UK landlines (this is included in all phone bundles)
Evening and Weekend Chatter – get inclusive evening and weekend calls to UK landlines and UK mobile numbers
Anytime Chatter – enjoy inclusive anytime calls to UK landlines and UK mobile numbers
International Anytime Chatter – get inclusive anytime calls to UK landlines, UK mobile numbers and 50 popular international destinations.

Whichever package you choose, Virgin offers a number of free calling features including Number Conceal, Private Caller Display and voicemail.

Virgin TV and broadband deals

If you’re an avid TV watcher, you can add a TV subscription to any broadband deal. This could often work out cheaper than getting your services from separate providers.

With Virgin Media TV, you can choose from:

Big (101 channels)
Big + Drama & Docs (142 channels)
Bigger (178 channels)
Bigger + Sports (186 channels)
Bigger + Movies (197 channels)
Biggest TV (205 channels)
Ultimate Volt (226 channels).

TV packages come with the Virgin TV 360 box, which offers some of the most up-to-date smart TV features around – including voice recognition and multi-room streaming.

What’s more, you’ll get to watch on-demand and catch-up TV as well as Virgin TV Go, which lets you watch your favourite programmes wherever you are.

Virgin Media mobile and tablet packages

Following Virgin Media’s merger with O2 in 2021, it now offers a variety of SIM-only, mobile phone and tablet deals that run on O2’s mobile network.

With Virgin Mobile you can:

Access WiFi at over 3.5 million hotspots across the UK
Roam Like Home and use your UK minutes, text and data allowance in 43 destinations
Roll over your unused data
Message data-free on Facebook Messenger, Twitter and WhatsApp
Be flexible and change your plan month to month as needed.

Compare Virgin SIM-only deals and see how much you could save today.

How can I find the cheapest Virgin Media broadband?

We can help you find the cheapest deal if Virgin Media broadband is available in your area. You can also compare deals from other providers to see how they stack up.

We’ll list all the essential package details you need, including:

Monthly charges
Line rental
Average speeds
Connection costs
Any extras or freebies on offer.

What our expert says...

“So many people are paying over the odds for their broadband. It’s important to keep an eye on your contract end date, so you can switch and save money. Compare broadband deals to ensure you're paying the right price and getting the speed you need.”

- Matthew Brewer, Broadband and mobile expert

Frequently asked questions

What is Virgin Media’s customer service like?

According to Ofcom customer service research in 2022, 78% of Virgin Media broadband customers said they were satisfied with the service. This was below the UK average of 83% across all broadband providers.

As with buying any product, always do your own research before committing to anything.

How does Virgin Media compare with Sky and BT?

Virgin Media gives you faster speeds than both Sky and BT, but it tends to be more expensive unless you’re offered a cheap deal. Also, Virgin Media packages aren’t as widely available as the other main broadband players because not everywhere in the UK has access to its cable network.

In terms of its TV offering, Virgin Media has some fantastic bundles that could save you money overall. But, crucially, you can’t get Sky Atlantic – which is only available to Sky and NOW customers.

How do I switch to Virgin Media broadband?

Switching to Virgin Media is done in four steps.

Check your postcode to see which Virgin deals you can get.
Place your order. Virgin will give you potential installation dates before you do so.
Contact your current provider to cancel your services.
Get started with your free QuickStart pack or have a Virgin Media engineer set everything up for you.

What equipment does Virgin use?

Virgin Media’s broadband speeds are fuelled by their use of DOCSIS® 3 fibre-optic technology. This type of cabling is exclusive to Virgin Media broadband and could deliver speeds of up to 630Mbps. Virgin’s latest router is the Hub 5, designed to support its Gig1 fibre broadband package.

If you sign up for a Virgin TV package, you’ll receive a 360 box. This has a range of smart features that make it easier for your whole family to watch wherever they are.