Virgin broadband deals

About Virgin Media

Dating back to 2006, Virgin Media broadband deals have been available for many years, with a history dating back even further, with Virgin Media the result of multiple telecom company mergers.

Being one of the first providers to do so, Virgin Media packages include a wide range of services, including broadband, phone TV and mobile, all in one package. It’s also one of the only providers to offer contracts for students and 30-day rolling contracts for the majority of its services.

Virgin Media broadband works through its own network of cables and doesn’t require households to have a landline, meaning it’s also one of the few providers to offer broadband without line rental.

What Virgin broadband deals are available?

Virgin Media broadband offers a variety of deals with different speeds to suit your home. With Virgin Media’s special fibre-optic cable technology, you don’t even need a phone line, with super and ultrafast broadband speeds delivered straight to your home.

Virgin Media is known for:

M – a superfast fibre optic broadband service, which uses a different type of cable to Sky and BT. You can choose from four download speeds:

  • M50 – providing average download speed of 54Mbps
  • M100 – providing average download speed of 108Mbps
  • M200 – providing average download speed of 213Mbps
  • M350 – providing average download speed of 362Mbps

But, before you sign up, it’s also worth noting that:

  • Broadband isn’t truly unlimited, so despite having access to some great speeds you may find that traffic management causes your connection to slow at peak times, like many other broadband suppliers. If you don't want this, avoid providers that say 'fair usage applies'.
  • Virgin Media offers limited public WiFi – rivals like BT have public hotspots that customers can use.
    To find out whether Virgin Media is available at your home, simply select the deal you’re interested in and enter your full address. 

Remember that internet speed will depend on your location, so it’s best to do a broadband speed check when comparing broadband packages.

And if you have any non-Virgin Media technology in your home, Gadget Rescue fixing any issues. It’s a 24/7 chargeable support service for all Virgin Media customers. 

How fast is Virgin broadband?

Virgin broadband speed is the fastest that’s widely available in the UK. Their base package speed is comparable to the faster speeds of most providers, while there are several speeds available that go far beyond this.

Broadband package Average download speed Average upload speed
M50 fibre 54Mbps 5Mbps
M100 fibre 108Mbps 10Mbps
M200 fibre 213Mbps 20Mbps
M350 fibre 362Mbps 36Mbps
Gig1 fibre 1000Mbps 52Mbps

Gig1 fibre is Virgin Media’s new fastest speed, and is beginning to roll out across the UK. We’ve put together a list of areas where Gig1 fibre is now available:

Altrincham Atherstone Basingstoke Birmingham Blackburn
Bolton Bracknell Burnley Bury Coventry
Crowthorne Dudley Eastleigh Halesowen High Wycombe
Kidderminster Knutsford Maidenhead Manchester Newbury
Oldham Reading Redditch Rugby Solihull
Southampton Stockport Stourbridge Sutton Coldfield Tamworth
Thatcham Walsall Warrington West Bromwich Widnes

Virgin Media packages and bundles

If you want to combine Virgin Media broadband with a TV or home phone package, there are several bundles available that could work out cheaper than buying services separately.

The Big bundle includes:

  • M50 Fibre Broadband – average download speeds of up to 54Mbps
  • Mixit TV - over 110 TV channels
  • Virgin TV V6 box – allows you to pause and rewind live TV as well as record six shows while watching a seventh
  • Talk Weekends – unlimited weekend calls to UK landlines and Virgin mobiles

The Bigger bundle includes:

  • M100 Fibre Broadband – average download speeds of up to 108Mbps
  • Maxit TV - over 220 TV channels, including all Entertainment Picks, top Sky channels and BT Sport 4K
  • Virgin TV V6 box – allows you to pause and rewind live TV as well as record six shows while watching a seventh
  • Talk Weekends – unlimited weekend calls to UK landlines and Virgin mobiles

The Bigger bundle + Sports includes:

  • M100 Fibre Broadband – average download speeds of up to 516Mbps
  • Maxit TV + Sky Sports and Sky Cinema HD - over 225 TV channels, including all Entertainment Picks, BT Sport, Sky Sports and Sky Cinema HD
  • Virgin TV V6 box – allows you to pause and rewind live TV as well as record six shows while watching a seventh in two separate rooms
  • Talk Weekends – unlimited weekend calls to UK landlines and Virgin mobiles

The Ultimate bundle includes:

  • M500 Fibre Broadband – average download speeds of up to 108Mbps
  • Maxit TV + Sky Sports and Sky Cinema HD + Kids Pick - over 260 TV channels including all Entertainment and Kids Picks, BT Sport 4K, Sky Sports and Sky Cinema HD
  • Two Virgin TV V6 boxes – allows you to pause and rewind live TV as well as record six shows while watching a seventh
  • Talk More Anytime – unlimited calls to UK landlines and mobiles anytime
  • Unlimited mobile SIM – unlimited texts, call minutes and 4G data

You can also add extras, like a mobile SIM, to any bundle. Virgin may change and update the packages it offers from time to time.

Set up fees may apply.

Virgin Media home phone deals

Virgin Media’s home phone including line rental comes with several phone packages to choose from, including:

  • Talk Weekends** inclusive weekend calls to UK landlines, Virgin mobile numbers and 0870 numbers – this is included in all phone bundles
  • Talk More Weekends** – as Talk Weekends, then for an extra £1 a month you add on inclusive weekend calls to UK mobiles and 0845 numbers
  • Talk More Evenings and Weekends** – for an extra £5 a month you get inclusive evening and weekend calls to UK landlines and UK mobile numbers, plus inclusive evening and weekend calls to 0870/0845 numbers
  • Talk More Anytime** - Enjoy inclusive anytime calls to UK landlines and UK mobile numbers, plus inclusive calls to 0870/0845 numbers for £8 more a month
  • Talk More International Anytime** Get inclusive anytime calls to UK landlines, UK mobile numbers, all 08 numbers, and 50 popular international destinations – all for just £15 extra a month
    Whichever package you choose, Virgin offers a number of free calling features including Number Recall, Number Withheld and voicemail.

**Terms apply. Service and access charges may be added. Check the details of calling costs carefully for any bundle you are considering.

Virgin Media TV packages

With  Virgin Media TV, you can choose from Big (114 channels), Big + Drama (147 channels), Bigger (222 channels) Bigger + Movies (245 channels) and Ultimate Oomph (261 channels). Packages also include optional extras, like Sky Cinema, Sky Sports and BT Sports.

What’s more, you’ll get to watch on-demand and catch up TV as well as Virgin TV Go, which lets you watch your favourite programmes wherever you are.

Virgin Media also offers bundles including its V6 box. The V6 box offers some of the most up-to-date smart TV features around – you can record up to six shows at the same time, so need never miss an episode again.

Virgin Media mobile and tablet packages

Virgin Media has a variety of SIM only, mobile phone and tablet deals to choose from.
With Virgin Mobile you can:

  • access WiFi at over three million hot spots across the UK
  • Roam like Home and use your UK minutes, text and data allowance in 43 EU destinations
  • rollover your unused data
  • message data-free on Facebook Messenger, Twitter and WhatsApp
  • be flexible and change your plan month to month as needed.

Compare Virgin SIM-only deals and see how much you could save today.

Does Virgin Media come with any extras?

There are some nice benefits included when you become a Virgin Media customer.

  • TV on the go: That’s Virgin's name for TV Go, TV Control, the Sky Cinema app and the Sky Sports apps. They let you watch TV online on your computer, tablet or phone. You can also manage your TiVo remotely, recording your favourite shows while on the move.
  • No charge for servicing and repairs: Virgin Media doesn’t charge for any service or repairs if its equipment breaks down.
  • Stay connected with Virgin Media WiFi: Their inclusive on-the-go WiFi service connects customers to WiFi hotspots. It’s available to download at the App store and Google Play.
  • WiFi on London Underground: Seamlessly connect to WiFi at 250 stations via the Virgin Media WiFi app.

Virgin Media broadband customers can also get:

  • Internet security toolkit: Virgin Media offers a complete help and security suite with Web Safe and F-Secure Safe. This includes parental controls, and protection from viruses, identity theft and malicious websites.
  • Up to 10 email address for your home: Sign up to Mail and you'll get up to 10 email addresses. As Mail is web-based, you don't have to be at home to check your emails.

What are the advantages of Virgin Media?

  • Offers the fastest widely available speeds in the UK (up to 362Mbps on average)
  • Offers broadband, phone, TV and mobile
  • Great flexibility on packages for TV
  • All packages available on a rolling 30-day contract
  • Gig1 fibre rolling out across the UK (average speeds of up to 1,000Mbps)

What are the disadvantages of Virgin Media?

  • Is less readily available across the country compared to rivals
  • Can be more expensive

Frequently asked questions

What’s Virgin Media’s customer service like?

According to Ofcom customer service research in 2019, 85% of Virgin Media broadband customers were satisfied with the service.

How do I switch to Virgin Media broadband?

Switching to Virgin Media is done in four steps.

  • Pick your Virgin Media package.
  • Place your order. Virgin will give you potential installation dates before you do so.
  • Contact your provider to cancel your services.
  • Get started with your free QuickStart pack or have a Virgin Media engineer set everything up for you.

What equipment does Virgin use?

Virgin Media’s broadband speeds are fueled by their use of DOCSIS® 3 fibre-optic technology. This type of cabling is exclusive to Virgin broadband, and can deliver speeds of up to 362Mbps.

If you have a Virgin TV package, you’ll receive a V6 box. This allows you to watch potentially hundreds of channels (depending on your bundle), as well as record up to six shows at once, while watching a seventh. It also allows you to pause and rewind live TV, as well as watch on-demand shows and films.

How much does Virgin broadband cost?

Virgin Media broadband is slightly more expensive than with other providers, but their speeds are largely unrivalled. However, they often offer great offers for the first 12 months of your contract. Offers tend to start at around £28 a month. Just be careful to check for price rises once your fixed term comes to an end, to avoid any nasty surprises.

Will I save with Virgin Media broadband?

The broadband market is very competitive, so do your research before signing up with a new provider. There are usually plenty of offers from the various suppliers.

With Compare the Market, you can easily compare broadband deals for your area simply by entering your postcode, and compare broadband deals in less than 1 minute**.

We can list the relevant package details including:

  • monthly charges
  • line rental
  • average speeds
  • connection costs
  • download limits
  • any extras or freebies on offer

**On average it can take less than 1 minute to complete a broadband quote through Compare the Market based on data in November 2020.

Holly Niblett

From the Digital team

“So many people are paying over the odds for their broadband after their minimum term has ended. It’s important to keep an eye on your contract end date, so you know when you can switch and save money - something that has now been made easier since Ofcom introduced the notification rule in February 2020. It's important to compare broadband deals to ensure you're paying the right price and getting the exact speed you need.”

Need help to choose the right broadband deal?

Take a look at some of our guides: