Booking an ABTA holiday
Booking through an ABTA travel agent is a good way of carrying out some vetting on your travel provider. Don’t take everything for granted though. Though ABTA try to ensure their members are financially sound, some do fail. As with most purchases, make sure you acquire and keep a receipt for the money you’ve paid for your holiday.
If you’ve bought a package holiday, it’s pretty simple; your flights and holiday will be included on just the one receipt. If services are provided by more than one company, make sure you keep all the receipts so you can see how much each service has cost.
If your travel company goes bust before you go on holiday, you’ll have three options:
1) Carry on as planned. Just because your travel agent has gone, your flight and accommodation bookings may still be fine. You’ll need to contact the tour operator, airline or hotels yourself to check.
2) If it’s your tour operator rather than your travel agent that has gone out of business, contact your agent for help.
3) If you made the booking with a company that has gone out of business, and it’s an ABTA member, you may be able to make a claim to ABTA. This is where your receipts are required. Go to their website for details.