How do you claim money back on credit cards?
To claim back money on your credit card you will have to first contact the company that you bought from. If they don’t get back to you, or offer a refund, you can make a claim against your credit card company.
When you write to your credit card provider, you’ll need to state that you’re making a claim under Section 75 of the Consumer Credit Act, including copies of receipts as proof of purchase. You’ll also need to include any emails or letters you’ve sent to the company you purchased from.