Compare quotes for Elephant car insurance today.
Why get car insurance from Elephant?
Launched in 2009, Elephant was the first UK insurance company to offer car insurance products online. Today, it’s part of the larger Admiral Group and continues to provide no-nonsense, fuss-free car insurance.
As well as single car insurance, Elephant also offers multi-car insurance policies. Van insurance, home insurance and travel insurance products are available through its parent company Admiral.
How to contact Elephant
For car insurance enquires, call Elephant on 0333 220 2086.
Elephant’s virtual assistant E.V.A. is also available for general enquires 24/7 via the Elephant website.
Existing customers can get claims assistance, help and support by downloading the dedicated Elephant Insurance app.
What types of car insurance can I get with Elephant?
Elephant offers three levels of car insurance: third-party only, third-party, fire and theft, and comprehensive cover.
If you have more than one car in your household, Elephant offers discounts for each car covered under its multi-car policy.
Car insurance for couriers is also available.
Elephant’s comprehensive policies offer some great benefits as standard. These include:
Courtesy car
Use of a courtesy car while yours is being repaired at an Elephant-approved garage.
Sports cover
Up to £300 cover if your sports equipment is stolen or damaged in a fire or accident.
Windscreen repair
Repair or replacement of your windscreen if it gets damaged.
Personal injury cover
Up to £5,000 of cover for you and your partner if you have a serious accident.
Stereo cover
Unlimited cover for standard sound equipment.
Electric battery and cable cover
Cover for electric and hybrid batteries, and standard charging equipment, against accidental damage, fire and theft.
Elephant also offers a range of optional extras that can be added to your policy at an additional cost:
- Motor legal protection
- Personal injury cover – choose between £50,000 or £100,000 extra cover for you and your family.
- Hire vehicle cover – use of a hire car if yours is stolen or written off.
- Breakdown cover.
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Rated excellent
on Trustpilot[2]
[1] Correct as of September 2023.
[2] As of October 2023, Compare the Market had an average rating of 4.8 out of 5 from 35,144 people who left a review on Trustpilot. The score 4.8 corresponds to the Star Label ‘Excellent’.
What Defaqto star ratings do Elephant insurance policies get?
Elephant’s car insurance, motor legal protection, personal injury and national breakdown policies have a 5-star Defaqto rating.
A 5-star rating corresponds to an ‘excellent product with a comprehensive range of features and benefits’.
How well is Elephant reviewed on Trustpilot?
In November 2023, Elephant was rated 1.9 on Trustpilot.
Frequently asked questions
Can I cancel a policy with Elephant?
Yes, you can cancel your policy by calling Elephant on 0330 134 3259 or via MyAccount.
If you cancel your policy within the 14-day cooling-off period at the start of your cover, you’ll need to pay a £25 cancellation fee. If you cancel after the 14-day period, this increases to £60.
Check your policy terms and conditions for a full breakdown of cancellation fees.
Who underwrites policies from Elephant?
Elephant car insurance policies are underwritten by EUI Limited, which is owned by Admiral Group plc.
Is it possible to add other drivers to an Elephant insurance policy?
Yes, you can add named drivers to your policy, either permanently or temporarily. You can make changes to your policy at any time via Elephant MyAccount.
Does Elephant offer black box insurance?
Elephant doesn’t have dedicated black box policies, but you can get LittleBox telematics insurance via its parent company Admiral.
Does Elephant offer temporary cover?
In some circumstances, you may be able to add a car temporarily to your policy for an additional charge. Call Elephant customer services on 0333 220 2006 to find out if they’ll cover you.
Does Elephant offer pay-as-you-go insurance?
No, Elephant doesn’t offer a pay-as-you-go option right now.
Does Elephant offer van insurance?
Elephant offers van insurance through its parent company Admiral.