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esure car insurance

Find out more about esure and compare quotes for their car insurance today. 

Find out more about esure and compare quotes for their car insurance today. 

Why get car insurance from esure?

esure was set up in 2000 to harness the potential of the internet, streamline buying car and home insurance, and pass the resulting savings on to customers. Within five years it became one of the fastest-growing insurance providers ever. The esure group now has around 2 million customers.

Today, the company continues to focus on using industry-leading technology, insights and data, alongside good customer service, to meet the evolving needs of customers. esure uses its data to give it a deep understanding of risk, enabling it to price products for each customer with precision.

The business prides itself on its strong ethical code and promises to avoid aggressive commercial practices.

You can also get home insurance and travel insurance from esure.

How to contact esure

For car insurance queries, contact esure on 0345 609 8971.

If you have a hearing or speech impairment, you can use a specialised text phone. Simply add the prefix 18001 to the above number.

You can also contact esure via its website – there’s a 24/7 chatbot.

Customer support is also available on Twitter @askesure

What types of car insurance can I get with esure?

esure provides fully comprehensive insurance, as well as third party fire and theft cover that offers lower levels of protection. For example, you wouldn’t be covered for accidental damage caused to your own car.

Multicar discounts are available, and esure is also happy to insure hybrid and electric vehicles including the Nissan Leaf, Renault ZOE, BMW i3, Kia Soul and VW e-Golf.

You can add optional extras at an additional cost. These include:

With esure comprehensive car insurance you’ll get:

5-year repair guarantee – if your car’s being repaired by one of esure’s recommended repairers.

Courtesy car – following an accident if one of esure’s recommended repairers is fixing your vehicle.

Windscreen cover – its specialists will happily perform a windscreen repair or replacement if yours gets damaged.

Online claims – report your incident online, 24/7, at a time that’s convenient for you. 

Driving other cars – policy holder only, subject to eligibility.

Motoring legal advice helpline – on hand day and night in case you need help.

Why compare esure car insurance quotes with Comparethemarket?

It’s quick and easy to find quotes from esure and other top providers

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It takes just 6 minutes[1] to compare car insurance with Comparethemarket.

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Rated Excellent

By 19,736 People on Truspilot[2]

[1] Correct as of December, 2022.

[2] As of October 2022, Comparethemarket had an average rating of 4.8 out of 5 from 22,236 people who left a review on Trustpilot. The score 4.8 corresponds to the Star Label ‘Excellent’.

What Defaqto star ratings do esure insurance policies get?

esure’s car insurance comprehensive policy is rated 5 stars by defaqto. esure Flex car insurance is rated 3 star.

How well is esure insurance reviewed on Trustpilot?

In March 2023, esure was rated 4.0 on Trustpilot.

See esure’s current Trustpilot rating 

Frequently asked questions

Can I cancel a policy with esure?

Yes, but you’ll have to pay a fee. If you or esure cancel your policy within the 14-day cooling-off period at the start of your cover, it’s £26. If it’s after the cooling off-period, the fee goes up to £60.

If an incident has arisen that could result in a claim under your policy, you won’t receive a refund of your premium. Check the policy for full details of cancellation. 

Who underwrites policies from esure?

esure car insurance, personal injury benefit, car hire benefit, key cover, misfuelling cover, excess protection and motoring legal protection cover are underwritten by esure Insurance Limited. Breakdown assistance cover is underwritten by UK Insurance Ltd. 

Is it possible to add other drivers to an esure car insurance policy?

Yes, you can add a named driver. You’ll need to know all their details to add them to the policy. 

Does esure offer black box insurance?

No, not at the moment. 

Does esure offer pay-as-you-go insurance?

No, not at the moment.

Does esure offer van insurance?

No, not at the moment.