Post Office car insurance
Compare quotes for Post Office car insurance today.
Compare quotes for Post Office car insurance today.
Why get car insurance from Post Office?
The Post Office has been a central part of our communities for centuries. In the UK, an astounding 93% of us live within one mile of a post office. It’s best known for sending and receiving mail, of course, but over the years it has expanded to offer a range of products and services, including car insurance.
Its standard car insurance is split into two categories – car insurance for the over 50s and car insurance for the under 50s. The over 50s car insurance is rated 5 star by Defaqto, and although you may not be able to pop into your local post office to discuss a claim, it does have a UK-based contact centre with a 24-hour claim number.
As well as car insurance, Post Office also offers:
- Credit cards – with offers on 0% balance transfers available to those who qualify.
- Current accounts – personal and business accounts are available, and as a bonus you can do your banking at any high street PO branch.
- Savings accounts – with easy access savings accounts, ISAs and bonds available.
- Mortgages – including mortgages for first-time buyers, buy-to-let mortgages and remortgages.
- Personal loans – borrow from £1,000 up to £25,000 for terms of 1-7 years.
- Travel insurance – choose from single trip, annual multi trip or backpacker extended trip cover.
- Gadget insurance – to protect your essential electronic equipment.
- Home insurance – with buildings insurance, contents insurance and combined cover available.
- Life insurance – Post Office is an award-winning life insurance provider and it offers policies for both the under and over 50s.
- Pet insurance – including lifetime, max benefit and time-limited policies for cats, dogs and rabbits.
- Van insurance – with optional extras including breakdown cover and tools and van contents cover.
How to contact Post Office
The Post Office has an online self-service portal you can use to access documents and make changes to your car insurance policy.
You can make a claim on your Post Office car insurance policy at any time, day or night, by calling 0345 073 1005.
To get through to the customer service team call 0345 073 1002, from 8am-8pm Monday-Friday, 9am-5pm on Saturday and 10am-4pm on Sundays and bank holidays. You can also contact the renewal team on 0330 018 4082 during these hours.
Looking for a different team? The Post Office help page can point you in the right direction.
What types of car insurance can I get with Post Office?
The Post Office provides:
You can choose between:
Optional extras include:
Comprehensive Over 50s policies include:
You’ll get the same level of cover as you do in the UK for up to 60 days while travelling in the EU.
Courtesy car cover
Take your car to an approved mechanic for repairs and you’ll get a courtesy car to use while yours is out of action, subject to availability.
In-car entertainment and navigation equipment
Unlimited cover for any audio, entertainment and navigation systems fitted in your car by the manufacturer, with a £500 claim limit for equipment fitted after the car was made.
You won’t have to pay any excess to get your windscreen repaired or replaced – and it won’t affect your no-claims discount either.
Emergency transport and accommodation
If you get stuck somewhere after an incident, the Post Office will pay up to a maximum of £400 (£100 per person) for your overnight accommodation or alternative transport costs.
Personal belongings cover
Comprehensive over 50s cover includes up to £500 for personal items lost, damaged or stolen while in your car as result of an accident, fire or theft. All cover details, exclusions, excesses, monetary limits and terms are clearly laid out in Post Office’s Car Insurance policy documents.
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By 19,736 People on Truspilot
 Correct as of September, 2022.
 As of October 2022, Comparethemarket had an average rating of 4.8 out of 5 from 22,236 people who left a review on Trustpilot. The score 4.8 corresponds to the Star Label ‘Excellent’.
What Defaqto star ratings do Post Office car insurance policies get?
Post Office’s over 50s car insurance policy is rated 5 star by Defaqto. Post Office under 50s car insurance policy gets 3 stars.
Frequently asked questions
Can I cancel a policy with Post Office?
You can cancel your Post Office car insurance policy at any time by calling 0345 073 1002. By law, you can cancel your car insurance policy within the 14-day cooling off period and you won’t have to pay a penalty.
After the cooling off period there may be charges and fees to pay. Check your policy documents to see what you’ll be charged and if you can expect a refund. Most insurance providers will give you a refund for the remaining time on your policy unless you have already made a claim on the policy.
Who underwrites policies from Post Office?
Post Office car insurance policies are administered and arranged by BISL Limited, who operate in the UK under the trading name Budget Insurance Services.
Is it possible to add other drivers to a Post Office car insurance policy?
To find out if you can add a named driver to your Post Office car insurance policy, call the customer service team on 0345 073 1002 during business hours.
Does Post Office offer black box insurance?
No, as it stands, Post Office does not offer a black box or telematics car insurance policy.
Does Post Office offer pay-as-you-go insurance?
No, Post Office does not currently provide any pay-as-you-go car insurance options. You can choose to pay your annual premium in one go or pay in monthly instalments
Does Post Office offer van insurance?
Yes, Post Office does provide van insurance for both personal and business use. You can choose between three cover levels:
- Comprehensive cover
- Third party, fire and theft
- Third party damage only.