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Julie Daniels

Head of Customer Operations at Compare the Market

Motor insurance expert

Julie is passionate about delivering a great customer experience and rewarding people for saving on their insurance through our loyalty and rewards programme. She’s spoken to the media, including outlets like Sky News and Capital FM, about car and home insurance, as well as our Meerkat Movies and Meerkat Meals rewards scheme.

Julie’s background

“I’ve worked in the industry for over 20 years. I’ve worked as both a motor and home insurance product owner, as well as managing providers and partner relationships. More recently, I’ve been delivering our great customer loyalty programme.

Outside of work, Julie’s a keen runner who loves to get outdoors!”

Julie’s goal

“Customer satisfaction is always at the heart of what I deliver. My goal is to help people make great financial decisions and to provide the most loved loyalty scheme in the UK.”

Julie’s experience

Julie at Compare the Market

Head of Customer Operations

In her current role, Julie is a spokesperson for Compare the Market for car insurance and other motor products. She’s also the owner of the customer rewards and operations strategy, with accountability for all associated partnerships and suppliers.

Head of Motor Insurance

During her time as Head of Motor Insurance at Compare the Market, Julie was responsible for co-ordinating all motor products, including car insurance, van insurance and motorbike insurance. She led the customer proposition for those products, as well as leading the digital customer journey.

Head of Home Insurance

As Head of Home Insurance, Julie led the customer proposition to drive first-class performance. Her primary objective was to help customers find better cover and save money on their home insurance policy through our comparison service.

Associate Director for Product Delivery

In this role, Julie oversaw the strategic development of core insurance products, including home and car insurance. She was accountable for the leadership of multiple product teams and for the optimisation of their performance across all channels.

Endorsement

Anna McEntee — Home, Travel and Pet Insurance expert

"I had the pleasure of working with Julie for the past five years at Compare the Market. Julie stands out for her passion to deliver good customer outcomes.

Julie’s team excels in providing exception customer service for car insurance. Her deep knowledge combined with customer focus and empathy makes complex insurance matters understandable for everyone."

Julie Daniels commenting on...

The rising cost of car insurance

“With rising car insurance costs, many of us will be looking for ways to save money on our premiums. You could save if you’re in a financial position to pay your car insurance policy annually.

If you can’t pay your premium in one go, there are other options that could help cut costs. Shopping around for the cheapest deal when your policy ends could save you hundreds of pounds. Switching to a telematics policy may also be a good option for some young motorists, whose premiums could be reduced if they show they’re safe drivers.”

Getting cheap car insurance for new drivers

“The make and model of car you drive also has an impact on how much insurance you pay. Each car is assigned an insurance group from 1 to 50, with the cheapest cars to insure falling into the lowest groups. So, if you’re a new driver, it’s worth bearing this in mind when choosing your first car, to help keep your running costs down.”

Is black box car insurance cheaper?

“There’s evidence to show that having a black box in the car can help drivers to be more aware and drive more safely. Plus, a telematics policy can be the cheaper option, and not just for younger drivers. Whatever your age, but particularly if you’re a young driver, it’s well worth comparing to see if a telematics policy is right for you.”

Julie Daniels in the press...

Sky News: Bad news for young drivers with automatic-only licences, experts warn

"The increasing cost of car insurance is concerning for young drivers across the board, particularly those who have only learnt to drive automatic cars," the comparison site's motor insurance expert Julie Daniels said.

These drivers face paying over £900 more this year to insure their car."

Mirror: Drivers issued £658 warning as key cost jumps 50% in just one year - how to cut your bill

Julie Daniels, motor insurance expert at Compare the Market, said: "The rapid rise in the cost of car insurance means many young drivers are finding it difficult to stay on the road. Concerningly, some are needing to cut back on seeing friends and family or expect to take on further debt to keep driving.

“It’s worthwhile for people to consider if they’re able to encourage or support any young drivers they know to look for savings online. Shopping around for a cheaper policy is one of the best ways to try and save money on car insurance.

Switching to a telematics policy may also be a more affordable option for some young motorists.”

Express: Should older drivers pay more for car insurance as fees rise by hundreds?

“Julie Daniels, motor insurance expert at Compare the Market said: “Many drivers will be worried about the substantial increase in the cost of their car insurance. Our research shows the typical premium now costs £950, with lots of younger motorists likely paying even more than this.

As household bills continue to rise, it’s so important for drivers to take a few minutes to compare prices from different providers when their car insurance is up for renewal. It’s quick and simple to look at what deals are available and could help you save hundreds of pounds.”

Compare the Market’s Editorial Guidelines

If you’d like to learn more about how we produce our content, check out our Editorial Guidelines.

Learn how our content is regulated by the FCA (Financial Conduct Authority) and how we adhere to ASA (Advertising Standards Authority) standards. We’ll also walk you through our four-step editorial process and how we strive for editorial integrity.

Articles by Julie Daniels

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Meet some other experts...

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